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Environmental Services Annual Report

Annual Report 2008-2009

Trading Standards and Consumer Services

Scope of Trading Standards Service

  • Trading Standards
  • Consumer Advice
  • Weights and Measures
  • Under Age Sales
  • Doorstep Crime
  • Community Safety Issues
  • Food Standards
  • Product Safety
  • Intellectual Property Matters
  • Pricing Matters

Main Achievements 2008/09

  • 74% of business satisfaction of the service
  • Positive contribution to the councils 4* improving well status
  • 14 traders prosecuted and 7 traders were cautioned for Trading Standards offences
  • Over 500 joint visits with other enforcement agencies
  • Over 7,000 Rogue Trader warning leaflets distributed
  • Over 100 food samples submitted for analysis
  • Over 1,000 Business Premises inspected
  • Carried out 125 under age sales test purchases of age restricted products
  • Successful role out of the Buy With Confidence Scheme (a list of trading Standards approved traders. 

Other Key Issues

  • Maintained the European Notified Body Status for the weights and measures laboratory
  • Maintained the CLS (Community Legal Services) Quality Mark for advice services
  • Retained lead partner status in the Crime and Disorder Reduction Partnership to tackle doorstep sales, rogue traders and bogus officials
  • Retained lead partner status in the Crime and Disorder Reduction Partnership to tackle the sales of alcohol to under age persons

Key Priorities for 2009/10

  • Introduction of the Buy With Confidence scheme for home improvement traders
  • Take action against Rogue Traders
  • Combat the increasing problem of Scams
  • Identify the most complained about traders on a quarterly basis and take steps to address
  • To reduce the top three areas of complaint.
  • Continue with the Community Diary circulation and assessment
  • Introduction of Hot line to report Loan Sharks
  • To work more closely with other agencies and organisations to achieve common goals in improving the community
Contact Information
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Contact by Post

Trading Standards and Consumer Services
Tameside MBC
Council Offices
Wellington Road
Ashton under Lyne
OL6 6DL
Contact by Telephone
0161 342 8355
Contact by Fax
0161 342 2288


Page last updated: 30 June 2009