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Debt Advice Service

Debt Advice Service

The service is based within the Council’s Welfare Rights Service and offers free, independent, confidential advice, support and assistance with debt problems.

If you have mortgage arrears then contact us now!

If you complete our on-line referral form we will phone you back within 3 working days and provide initial advice.

Or phone us on 0800 328 0008

Or text ‘mortgage help’ and your name to 07980 993 678

Our service can:

  • Check you are getting the correct benefits
  • Draw up a financial statement to see what money you have available, if any, to pay your creditors
  • Check that you are liable for debts owed
  • Advise you what to pay first
  • Negotiate with your creditors
  • Represent you in the County Court
  • Give assistance in the Magistrates Court
  • Support applications to the government's mortgage rescue scheme
  • Advise on insolvency procedures such as Debt Relief Orders (DRO), Individual Voluntary Arrangement (IVA) or Bankruptcy.

How to contact us:

Use our on-line referral form or drop into our advice surgery

A debt advice surgery is held on the first and third Thursdays of the month at Customer Services, Ashton-under-Lyne, between 9.30am - 12noon. Within this surgery we may be able to help in different ways:

  • By providing ‘one-off’ initial advice that you need
  • By taking on your case and making an appointment
  • By referring you to another agency if we are not able to assist

Appointments are held at the Council offices and home visits are also carried out if you cannot attend an appointment due to ill health.

Or phone us on 0800 328 0008

Or text ‘mortgage help’ and your name to 07980 993 678

Other websites where you can find further useful information are listed below

National Debtline Link to External Website 0808 808 4000

Business Debtline Link to External Website 0800 197 6026

Payplan Link to External Website 0800 917 7823

Consumer Credit Counselling Service Link to External Website 0800 138 1111

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Contact Information
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Contact by Post

Welfare Rights
Tameside MBC
Council Offices
Wellington Road
Ashton under Lyne
OL6 6DL
Contact by Telephone
0161 342 3494
Contact by Fax
0161 342 2168


Page last updated: 24 November 2011