Consumer Information Pack

Letter 11

Letter to Finance Company Faulty Goods on Hire Purchase

Your Name
Your Address

Date

The Manager or Company Secretary
Any Bank
Any Road
Anywhere X12 3YZ

 

Dear Sirs

Supply of Goods (Implied Terms) Act 1973, as amended

Account No. ……………………………

I am writing in connection with the purchase of a motor vehicle, registration number ......, which was supplied by name of supplying garage.

The goods were purchased by way of a hire purchase agreement with your company as detailed above. In accordance with the provisions of the Supply of Goods (Implied Terms) Act 1973, you are liable for the condition of the car, registration number ......., as the owner and supplier of that vehicle. I am therefore legally entitled to claim against you for any breach of contract.

The car has displayed the following faults: -

• List faults

As the car is not satisfactory I wish to claim a full refund of payments made/the cost of necessary repairs.

I look forward to hearing from you within the next 14 days.

Yours faithfully

 

Sign and Print your name here

Copy to: name and address of garage

---

This is only a sample letter to give you guidance on what to write.

You will need to substitute your own details at the appropriate places (shown in bold).

Remember to keep a copy of your letter.

Send it recorded delivery.

Don’t forget to sign it.