Consumer Information Pack

Letter 12

Letter To Finance Company - Repairs

Your Name
Your Address

Date

The Manager or Company Secretary
Finance Company
Any Road
Anywhere X12 3YZ

Dear Sirs

Consumer Credit Act 1974 – Section 75

Account No. ……………………………

I enclose herewith a copy letter I have today sent to name and address of supplier, in connection with problems I have experienced with details of product, purchased from them.

This was paid for using a credit card/finance agreement with your company as detailed above. Accordingly, under the provisions of s75 of the Consumer Credit Act 1974, you are jointly liable for any breach of contract.

I look forward to receiving your proposals with a view to resolving the matter and would appreciate your response in this regard within the next 14 days.

Yours faithfully

Sign and Print your name here

This is only a sample letter to give you guidance on what to write.

You will need to substitute your own details at the appropriate places (shown in bold).

Remember to keep a copy of your letter.

Send it recorded delivery.

Don’t forget to sign it.