Consumer Information Pack

Letter 15

Letter to Trader Requesting Delivery Making Time of the Essence

Your Name
Your Address

Date

The Owner or Company Secretary
The Trader
Any Road
Anywhere X12 3YZ

Dear Sirs

Sale of Goods Act 1979/Supply of Goods & Services Act 1982

Order No. ……………………………

On date I placed an order with you for ......... at a cost of £..... for which I paid £.....

[It was agreed/understood that the order would be fulfilled by ……../or within ……weeks]. To date the goods have not been delivered/work has not been completed.

Under the above Act you are required to deliver the goods/complete the work within a reasonable time. As ....... weeks have now elapsed since I placed the order, you have failed to fulfil this statutory requirement .

I am now making time of the essence. If you do not deliver the goods/complete the work by ........... I will hold you in breach of contract and will expect you to refund the money I have paid.

If you fail to refund my money I shall have no alternative but to issue a claim against you in the county court for recovery of the money together with interest and incidental costs incurred, without further reference to you.

Yours faithfully

Sign and Print your name here

This is only a sample letter to give you guidance on what to write.

You will need to substitute your own details at the appropriate places (shown in bold).

Remember to keep a copy of your letter.

Send it recorded delivery.

Don’t forget to sign it.