Consumer Information Pack

Letter 4

Letter Before Action - Refund

Your Name
Your Address

Date

The Owner or Company Secretary
Furniture Stores
Any Road
Anywhere X12 3YZ

 

Dear Sirs

I refer to my letter dated the date to which I have received no reply. I enclose a copy of that letter for your information.

If I do not receive a full refund within the next seven days, I will have no alternative but to issue proceedings in the County Court without further notice.

If it is necessary to pursue this course of action, please note that I intend to pursue a claim for a full refund, plus interest, together with any incidental costs incurred.

Yours faithfully

 

Sign and Print your name here

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This is only a sample letter to give you guidance on what to write.

You will need to substitute your own details at the appropriate places (shown in bold).

Remember to keep a copy of your letter.

Send it recorded delivery.

Don’t forget to sign it.