First Call

• Can we help to make your home more comfortable?
• What can First Call do for me?
• How can First Call help me?
• What will First Call cost me?
• Can First Call help with bigger jobs?
• First Call can help you in many ways

Age Concern Tameside, 131 Katherine Street, Ashton-under-Lyne, OL6 7AW 
0161 308 5000

Can we help to make your home more comfortable?

• Are you over 60 years?
• Do you live in Tameside?

If you answer Yes' to these questions, then First Call may be able to help you to make your home warm, safe and secure.

What can First Call do for me?

First Call is here to assist with small jobs right through to major repairs for your home.

How can First Call help me?

A team of specially selected and trained volunteers can carry out a range of tasks, for example:

• Fit a light bulb
• Change a fuse
• Unblock a sink
• Replace a tap washer
• Hang a pair of curtains
• Rearrange furniture
• Replace batteries in smoke alarms
• Fit security items like door locks, chains and viewers

What will First Call cost me?

First Call will supply the volunteers and labour free of charge, you just supply or pay for the materials.

Can First Call help with bigger jobs?

If you have repairs or tasks which need more time or skill than a volunteer could offer, we are also able to help you to select an appropriate trades person or local firm.

First Call can help you in many ways

• Provide advice on repairs, improvements or adaptations to your home which will suit your needs. You may feel that by having a shower installed or an extra banister fitted, you could remain longer in your own home living independently.
• Share with you our list of approved firms/contractors who have been vetted and have agreed to adhere to Age Concern Tameside's Code of Conduct.
• Support you with your choice of firm to ensure that you have a good job at a good price, and that they meet your expectations.
• Help you to obtain quotations for work to make sure you get the best deal so that you don't feel vulnerable.
• Offer advice on eligibility for financial assistance towards the cost of work and help you to make applications for grants.
• Act on behalf of older people who need further support in organising and overseeing work through to completion.

First Call is a joint initiative between Age Concern Tameside and Tameside Metropolitan Borough Council. We can also bring together expertise from other organisations to help and support you.

First Call is available to all older people living in Tameside.

First Call is here to make you and your home more comfortable, warm, safe and secure.

First Call is waiting for you to contact us today.

"... promoting the well-being of all older people, making later life a fulfilling and enjoyable experience" First Call.

Making your home more safe and secure We provide a wide range of services to support older people and their carers in this locality. Please use the contact information above to enquire on how we may be able to help you.

Supported by Age Concern and Tameside MBC.