Tenancy Support
Supporting People
Tenancy Support Services in Tameside
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A number of different agencies provide housing related support services to people within Tameside. A range of services are delivered within service users own homes and are tailored to meet their assessed and agreed needs. The main aim is to ensure people are able to access and maintain suitable accommodation.
- What type of services are available?
- Who can apply?
- What are the services?
- How does someone apply for support?
- What happens then?
- How long does the support last?
- Who pays for the service?
- Like to know more?
What type of services are available?
The practical support can help with:
- Housing: this includes accessing appropriate accommodation, setting up and maintaining a home, paying rent and bills, ensuring the safety and security of the home.
- Budgeting and debt advice: including help with managing debt, finances and making benefit claims.
- Health issues and life skills: advice on how to improve life, social and domestic skills. Providing emotional support and assistance in accessing local community services such as health services, counselling and peer support.
- Signposting and Advocacy: liaison with other service providers such as housing associations, community mental health teams, drug and alcohol services, the probation service, GPs, other health professionals and welfare advisors, legal services Education and training: assistance and support in accessing training, education and employment opportunities including advice on accessing appropriate childcare.
Who can apply?
The services offered are for a range of different groups of people and anyone who meets the criteria listed below can apply for support or be referred by another agency.
What are the services?
- People First Housing Association, in partnership with New Charter Housing Trust, provide support to single people and families that have been homeless or are facing a threat of homelessness and/or have issues around their mental health with housing related support needs. Priority is given to NCHT tenants and is determined by the level of need, but we are also able to support a small number of people living in other tenures.
- Threshold Housing Project provides support for:
- single people aged 16 - 25 (including young people with a history of offending).
- Single/unsupported mothers or mothers aged 16 - 25 years of age.
- People aged 18 - 65 years of age and currently on a Probation Order.
- West Pennine Housing Association provides support to people aged between 16 and 25 who are young parents or are pregnant and are currently living in or applying for rented accommodation in the Tameside area. The service specialises in teenage parents 16 -17 years old.
How does someone apply for support?
Referrals can be made by a wide range of organisations such as housing staff, social services, health and probation staff. People can also refer themselves for support.
Referral forms can be obtained by contacting the appropriate telephone numbers listed below.
What happens then?
Once a referral is received the support worker will make contact to arrange an initial interview in order to carry out an assessment of the persons needs and to provide more information about the service that can be delivered. This involves asking questions to help the support worker understand and assess the persons needs and will be conducted in an appropriate setting in a non-judgmental and confidential way.
A risk assessment will be carried out on all referrals and information from this will determine how support will be delivered. Some referrals may not be accepted if the risks are too high and each case will be considered individually.
Once the initial interview and risk assessment have been completed the person and the referring agency will be contacted within seven working days to inform them of what support (if any) can be provided and the next steps.
How long does the support last?
This depends on people's individual needs but support can be given for up to two years.
Regular reviews are held between the service user and the support worker in order to assess whether support is still required and to discuss progress towards agreed goals.
Withdrawal of support is planned and negotiated with the service user.
Who pays for the service?
The services are funded by a Supporting People grant from Tameside Council. This means that people who use the service do not have to pay anything.
Like to know more?
If you would like more information about any of the services or would like a referral form please contact:
People First Housing Association - 63-65 Grosvenor Street, Stalybridge, Tameside, SK15 2JN
0161 331 2714 
0161 331 2102 
admin@peoplefirsthousing.co.uk
The Regenda Group (West Pennine Housing Association) - Regenda House, Enterprise Business Park, Northgate Close, Horwich, Bolton, BL6 6PQ
0844 736 0066 0844 736 0068 info@regenda.org.uk
Threshold Housing Project - Floating Support Service (Oldham and Tameside), Flat 93 Woodpark Court, Oldham, Lancashire OL8 3JL
0161 652 9584 0161 652 9845 floatingsupportteam@thp.org.uk or mirandadeblasio@thp.org.uk (Manager)