24 Hour Control Centre

Percentage of customers who are satisfied with the way our officer dealt with their call

This graph shows the percentage of customers who are satisfied with the way in which our Officer dealt with their call on 0161 342 2222. We survey our customers every 2-months. The Target is a 99.1% satisfaction rate, or higher

Percentage of Customers Satisfied with Wait Time

This graph shows the percentage of customers who are satisfied with the time taken to answer the calls on 0161 342 2222. We survey our customers every 2-months. The Target level is a 99.1% satisfaction rate, or higher