Street Lighting

Our Service Charter for this area is as follows:

The Council is responsible for street lighting to make the Borough a safe and secure place to live.

We will:

• Inspect all lighting (and illuminated street furniture) tocheck for lights not working on a monthly cycle.
• Keep 98% of street lights working at all times
• Repair faulty street lights within 7 working days (where the problem is not an electrical feed).
• The electricity company has a Service Charter for repairing faults of this nature of 15 days.
• Deal with dangerous faults (e.g. leaning columns/exposed electrical wiring) within 24 hours to make them safe

You can help us by:

• reporting faulty lighting to us
• reporting vandalised bollards to us

You can contact us by:

	Council Offices, Wellington Road, Ashton-under-Lyne OL6 6DL - Marked "Street Lighting "
	0161-342 8355
	0161-342 2275
	Visit any Customer Service Centre or In Touch Centres in libraries

If you are unhappy

If you have had recent dealings with us and did not receive this level of service or are unhappy with the content of the above statement please let us know by making a complaint online