Skip to content
Navigate by A to Z A B C D E F G H I J K L M N O P Q R S T U V W Y Z or full list of Services

Environmental Services Standards - Health and Safety

Our Standards of Customer Service 2008-2009


Health and Safety

View Environmental Services' Service Standards

Service Standard Target
2008/09
Success
Rate

Inspections

To inspect all high risk Health & Safety premises due an inspection

10 6 courses (100%)

Low Risk Inspections 

To send out questionnaires to all low risk Health & Safety premises due an inspection  

100% 100%

Service Request

To respond to all service requests within 3 days of receipt

100% 99%

Smoke Free Legislation

To implement the smoke free legislation and investigate all complaints

100% 100%

We will respond immediately to fatalities in the workplace.

Other Key Achievements

In addition to the above a number of initiative have been undertaken by the Environmental Health Service:

  • Retail Violence Initiative

The Greater Manchester Health & Safety Technical Group has won a number of National Awards for the work that is being carried out in the retail violence initiative.

They have won the Health and Safety/Local Authority Liaison Committee (HELA) Innovation Award 2008, The People’s Award 2008 and the LGC & HSJ Sustainable Communities Awards 2009

The awards are for a retail violence initiative that is being undertaken by The Greater Manchester Local Authorities in partnership with Greater Manchester Police. The initiative includes visiting commercial premises following a robbery to provide advice. The aim of the visits are to improve standards of health and safety for employees, members of the public and also to reduce the risk of commercial robberies within businesses, so far as is reasonably practicable, thus creating a safer working environment and reducing crime and disorder within communities.

A Retail Violence Guidance pack has been produced for businesses, which includes information to assist employers to proactively identify, assess and control the risks of violence in the workplace. The pack outlines reasonable, practical and cost-effective measures that can be taken to reduce the risk of violence at work.

Letters have also been sent out to businesses in Tameside to remind them of the risks of retail violent and giving them advice on how to protect their employers.

  • Business Compliance Project

We have contributed towards the Association of Greater Manchester Authorities (AGMA) Business Compliance Project to research and pilot new ways of working to reduce the burden of unnecessary inspections on broadly compliant businesses. A model to assess a business at a particular premises was designed – the Business Compliance Model and a trial of the model was undertaken in September. The model included Health & Safety. The project involves businesses receiving a visit from one officer and trailing a new approach that could cut down the number of inspection visits to the majority of businesses who are broadly complying with the law. Alongside the trial of this new approach, the project is looking at developing better ways to support businesses through, for example, information, advice and training. It is also looking at trialling hand-held devices.

  • Wellbeing At Work Program

The Wellbeing At Work program has now been operational since 2nd November 2008 and in conjunction with the Health Improvement Team from Tameside and Glossop PCT the Health Improvement Officer has carried out ten on site health check events at nine workplaces in Tameside. 

The health check events have generated increased referrals into the Health Improvement services and have seen approximately four hundred people.

Work is currently being completed with the businesses who have taken part in an onsite health check around building in sustainable policies around health and well being including healthy eating, physical activity and safe and sensible drinking.

The workplace program will continue to work closely with the Health Improvement Team tackling health inequalities that occur within workplaces and improving the health and wellbeing of the community. 

 

Contact Information
Send us a Message Send us a Message
Contact by Post

Environmental Safety and Hygiene
Tameside MBC
Council Offices
Wellington Road
Ashton under Lyne
OL6 6DL
Contact by Telephone
Office Hours
0161 342 8355
Out of Office
0161 342 2222
Contact by Fax
0161 342 2275


Page last updated: 28 September 2011