Environmental Services Standards - Health and Safety
Our Standards of Customer Service 2008-2009
Health and Safety
View Environmental Services' Service Standards
| Service Standard | Target 2008/09 |
Success Rate |
|---|---|---|
|
Inspections To inspect all high risk Health & Safety premises due an inspection |
10 | 6 courses (100%) |
|
Low Risk Inspections To send out questionnaires to all low risk Health & Safety premises due an inspection |
100% | 100% |
|
Service Request To respond to all service requests within 3 days of receipt |
100% | 99% |
|
Smoke Free Legislation To implement the smoke free legislation and investigate all complaints |
100% | 100% |
We will respond immediately to fatalities in the workplace.
Other Key Achievements
In addition to the above a number of initiative have been undertaken by the Environmental Health Service:
- Retail Violence Initiative
The Greater Manchester Health & Safety Technical Group has won a number of National Awards for the work that is being carried out in the retail violence initiative.
They have won the Health and Safety/Local Authority Liaison Committee (HELA) Innovation Award 2008, The People’s Award 2008 and the LGC & HSJ Sustainable Communities Awards 2009
The awards are for a retail violence initiative that is being undertaken by The Greater Manchester Local Authorities in partnership with Greater Manchester Police. The initiative includes visiting commercial premises following a robbery to provide advice. The aim of the visits are to improve standards of health and safety for employees, members of the public and also to reduce the risk of commercial robberies within businesses, so far as is reasonably practicable, thus creating a safer working environment and reducing crime and disorder within communities.
A Retail Violence Guidance pack has been produced for businesses, which includes information to assist employers to proactively identify, assess and control the risks of violence in the workplace. The pack outlines reasonable, practical and cost-effective measures that can be taken to reduce the risk of violence at work.
Letters have also been sent out to businesses in Tameside to remind them of the risks of retail violent and giving them advice on how to protect their employers.
- Business Compliance Project
We have contributed towards the Association of Greater Manchester Authorities (AGMA) Business Compliance Project to research and pilot new ways of working to reduce the burden of unnecessary inspections on broadly compliant businesses. A model to assess a business at a particular premises was designed – the Business Compliance Model and a trial of the model was undertaken in September. The model included Health & Safety. The project involves businesses receiving a visit from one officer and trailing a new approach that could cut down the number of inspection visits to the majority of businesses who are broadly complying with the law. Alongside the trial of this new approach, the project is looking at developing better ways to support businesses through, for example, information, advice and training. It is also looking at trialling hand-held devices.
- Wellbeing At Work Program
The Wellbeing At Work program has now been operational since 2nd November 2008 and in conjunction with the Health Improvement Team from Tameside and Glossop PCT the Health Improvement Officer has carried out ten on site health check events at nine workplaces in Tameside.
The health check events have generated increased referrals into the Health Improvement services and have seen approximately four hundred people.
Work is currently being completed with the businesses who have taken part in an onsite health check around building in sustainable policies around health and well being including healthy eating, physical activity and safe and sensible drinking.
The workplace program will continue to work closely with the Health Improvement Team tackling health inequalities that occur within workplaces and improving the health and wellbeing of the community.
| Contact Information | |
|---|---|
Send us a Message |
![]() Environmental Safety and Hygiene Tameside MBC Council Offices Wellington Road Ashton under Lyne OL6 6DL |
![]() Office Hours
0161 342 8355 Out of Office 0161 342 2222 |
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![]() 0161 342 2275
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