Meals on Wheels

Welcome to the meals on wheels 7 days a week service. This webpage answers some of the questions you may have.

• Who will deliver your meal?
• When will your meal be delivered?
• What if you are going to be out?
• What if you have special dietary needs?
• What will you have to pay?
• How can you pay?
• What if you have more questions?
• Opening times and contact numbers
• Any comments, compliments or complaints?

Contact Details For Existing Customers:

Meals on Wheels, Tameside Adult Services, Frederick House, Dunkirk Lane, Hyde, SK14 4QD
0161 342 5280 0161 342 5269 Send Meals on Wheels a Message

Contact Details For New Customers:

 Adult Services, Stalybridge Resource Centre, Waterloo Road, Stalybridge SK15 2AU
0161 342 2400 0161 342 2460 0161 342 2577 Send AACCT a Message

Who will deliver your meal?

A regular driver will bring the meal. However, there will be occasions when there is a relief driver. Please ask to see their identification badge before letting them into your house.

When will your meal be delivered?

Your meal will be delivered between 11am and 2pm on the days that we have arranged for you to receive a meal. The meal will consist of a hot main course and a dessert.

What if you are going to be out?

If you have a hospital or doctor's appointment, or you are going to be out for whatever reason, please let us know that you do not need a meal preferably before 9.30am.  You can either tell the driver or contact the Meals on Wheels Service.

Can we stress that we do need to know if you are going to be out. If we cannot deliver your meal, we have to contact your relatives, friends or neighbours to make sure nothing has happened to you.

What if you have special dietary needs?

If you have any special dietary needs, we will try to provide an alternative meal. For example, you may be a diabetic or be allergic to certain foods.

What will you have to pay?

The cost of the meal is £2.34 per day.

How can you pay?

You can be invoiced monthly and then pay by cheque, arrangements can be made for your invoices to be sent to relatives for payment if you have difficulties dealing with finances. If you prefer you can pay your driver when your meal is delivered - if you choose to pay this way it would be appreciated if you could pay for your meals weekly on either Monday or Friday. 

Payment can also be made on-line by debit/credit card.

What if you have more questions?

Please do not hesitate to contact the Meals on Wheels Co-ordinator for further information.

Opening times and contact numbers

Please note that weekends have a different contact number. 
Monday to Wednesday 8.30am to 5.00pm 
Thursday 8.30am to 4.30pm
Friday 8.30am - 4.00pm
Tel: 0161 342 5280

Saturday and Sunday 8.30am to 2.00pm
Tel: 0161 343 3056 

Any complaints, suggestions or compliments?

Tameside Adult Services is committed to providing quality services. We need to hear from you if you have any complaints, suggestions or compliments about the service you receive.