Tameside Families Information Service

How to find information about family services

Childcare • Education • Leisure • Parenting • Money • Health

Why is information important?
Who are the Families Information Service?
How can we help?
What can I expect when I contact the service?
What kind of information can I get from the service?
Service Information Directory
What if I am having a problems and need more than information and advice?

Why is information important?

Having access to good quality information and advice can really help when making choices about family life.  Whether you are a new parent or carer or have been bringing up children for years the Families Information Service (FIS) is there to help you every step of the way, right from birth up to 19 years of age.

Who are the Families Information Service?

We are a free, impartial service that aims to help all families find information, advice and support, when they need it, were they need it.

How can we help?

With so much information about, it can sometimes be difficult to know where to start or who to contact to find exactly what you need.  This is where the Families Information Service can help.  From finding local childcare, worries abut your toddlers eating habits, applying for primary school or getting support with your teenager's behaviour the Families Information Service team can provide advice and support to make sure you have all the information that is available to answer any questions you may have.

What can I expect when I contact the service?

When you contact FIS you will receive a friendly and professional service and we guarantee that your enquiry will be treated in confidence and with respect.  We will do our very best to answer all your questions and provide you with any useful publications, we will also signpost you to other services that may be able to support you if you need further help.

What kind of information can I get from the service?

We can provide you with expert advice on childcare, nursery education, primary and secondary school admissions, children's centre activities and how to register as a child minder or set up a childcare business.  We also have a wide variety of information about local and national services that can offer assistance to families and can put you in touch with these services if you need further support or information.

To give you an idea of how we can help have a look at the questions below and if you can answer yes to any of them, get in touch!

• Do you need to find good quality childcare so that you can work, train or study?
• Are you unsure of the financial help you are entitled to?
• Are you looking for things to do as a family or activities for children and young people to do?
• Not sure how to apply for a secondary school?
• Do you want to talk to somebody about a health, education or parenting issue?
• Are you looking for services and support for your child with additional needs?
• Thinking of working with children or setting up a childcare business?

Service Information Directory

If you prefer to look on-line visit www.tameside-sid.org.uk  where you will find our service information directory (SID).  This contains lots of useful information about local and national services including contact details and opening hours as well as activities and events that are taking place across Tameside.

What if I am having a problem and need more than information and advice?

If you are experiencing challenges with family life and would like some help before things become serious you can request support from the Youth and Family Service.

What is the Youth and Family Service?

There are four local Youth and Family Teams, each based in one of Tameside's local areas:

• Ashton:
• Stalybridge/Mossley/Dukinfield;
• Hyde/Hattersley/Longdendale;
• Denton/Droylsden/Audenshaw.

Each team contains a mix of professionals from backgrounds including youth work, early years work, community development, mental health, health visiting, education welfare and psychology, and school behaviour support.

Who do they support?

The Youth and Family Service provides short-term interventions for children and young people who have already had some universal and 'universal plus' targeted intervention, where unmet needs that have been identified through completion of a CAF require a multi-agency response.  The service aims to increase capacity and resilience in families, schools and communities.

How can I contact my local team?

All requests for service should be made to the Families Information Service by ringing 0161 342 5434.

Who can ask for a service?

People who are working with children, young people and families can ask for a service, if they have identified through completion of a CAF that there is unmet need which requires a multi-agency approach.

Parents can also contact the Families Information Service.  If it is considered that an intervention from the Youth and Family Service may be appropriate, then it will be expected that the first action of the intervention will be the completion of a CAF in partnership with the main agency involved with the child, young person or family.

Are you interested in having your say on services for children and young people?  Would you like to join the Parent Panel in Tameside so that your opinions and views are counted?  For more information contact us on the details below.

Contact Information
Send us a Message	Tameside Families Information Service Early Years Quality Development Centre Manchester Road Audenshaw M34 5GJ  View local map
0161 342 5434
0161 342 5448