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Trade Waste

 

Frequently Asked Questions


Who can use the service?

Our services are available to every commercial and industrial premises in the borough. We are conveniently located in Stalybridge with easy access to all waste transfer stations. We can therefore ensure the safe and effective disposal of your waste.

What is the service?

We can provide a full range of waste collection and disposal services including;

  • Refuse Collection using a range of containers to suit your needs. We can issue green sacks where bin storage might be a problem.
  • Quotations given for removal of one off loads or items.

We will endeavour to meet your collection needs with collections six days a week. We'll do our best to provide the service at a time convenient to you and your business.

How much does it all cost?

A commercial waste collection service can be as little as £292 per annum (from 1 April 2014). Contact us for a competitive price.

Are there any eligibility criteria?

We will collect almost anything. However you can contact us for information on Hazardous Waste e.g. asbestos etc. This is a specialised field but we can put you in touch with the right people.

How do I sign up or get more information?

Simply contact our Commercial Waste staff and we'll be only too pleased to help.

What else can you offer?

The Commercial Waste staff now work very closely with our Recycling Officer. We can look at your waste stream and advise on recycling opportunities. We may be able to offer a recycling service that reduces your waste and collection costs whilst helping your company to stay green. In other words Divert your Waste to save costs. Contact us on the number below.

How do I report a problem?

If you experience a problem with your trade waste collection or service, please use the contact details below to notify us.

How do I pay for the service?

If you are an existing customer you can pay your Trade Waste bills on-line with a credit/debit card. Make sure that you select your Type of Payment as 'Debtors' and fill your invoice number in the box asking for your 'Customer Reference Number'.

Where you pay by credit card it will be necessary for you to pick up the charges imposed by credit card companies on the Council for this facility and therefore you will incur a further 2% administration fee if you choose to pay by credit card.

Alternatively you can set up a Direct Debit.

You can also pay by cheque at any of our In Touch Customer Service Centres or by cash at any Post Office or Pay Points (Cash Payments can only be paid with bar coded invoice).

Contact Information
Contact by Post

Trade Waste Section
Tameside MBC
Tame Street Depot
Stalybridge
SK15 1ST
Contact by Telephone
0161 342 2721
Contact by Fax
0161 342 2564