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Trading Standards Fact Sheet 26

Buying From A Dealer

This is the safest way of buying as you get maximum protection of the law. But there are dodgy dealers, so look for an established firm with a good reputation. Ask friends if they can recommend anyone.

Points to remember:

  • Take care when selecting a dealer.
  • Check whether the garage is a member of a Trade Association which will have a code of practice intended to help you.
  • Look for a dealer whose cars have already been inspected by RAC or AA and ask to see the report.
  • Take a friend or mechanic with you.
  • Have the vehicle examined before you purchase it, by an independent engineer.
  • Ask to look at the vehicle registration documents.
  • Try to get in touch with the previous owners (address should be on the log book).

When buying from a dealer the Law says that a car must be:

  • Of satisfactory quality

    This means it must meet the standard that a reasonable person would regard as acceptable, bearing in mind the way it was described, how much it cost and any other relevant circumstances. Such as:-

    - The appearance and finish of the car.
    - It must be free from defects (except when they are pointed out to you).
    - Road worthiness  (e.g. No worn tyres).

  • As described

     'One careful lady owner' should not turn out to have had three previous owners, all males under 22.

  • Reasonably fit for any normal usage

  • Be fit for any purpose that you specify (e.g. towing a caravan)

Remember, thousands of complaints are received about used cars every year!

If you have any queries contact:

Contact Information
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Contact by post

Trading Standards
Tameside MBC
Council Offices
Wellington Road
Ashton under Lyne
Lancs
OL6 6DL

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Contact by Telephone
0161 342 8355
Contact by Fax
0161 342 2288

Page last updated: 9 May 2006