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Trading Standards Fact Sheet 28

What to do when things go wrong

  • Go back to the seller straight away, explain the problem and say what you want done.

  • If you aren't happy with the outcome, get advice. Contact Trading Standards.

  • You can go to court or use a Trade Association conciliation/arbitration scheme.  For more information on the procedure contact Trading Standards.

  • If you are a member of the AA or RAC they will advise you on the problems of buying a used car.

    AA - Telephone Number: 0990 500 600
    RAC - Telephone Number: 0990 533 533

  • For information on a car's history (cost approx. £25):

    HPI Autodata - Telephone Number: 01722 422 422
    AA Car Data Check - Telephone Number: 0800 234 999

If you require any more information or general advice please contact:

Contact Information
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Contact by post

Trading Standards
Tameside MBC
Council Offices
Wellington Road
Ashton under Lyne
Lancs
OL6 6DL

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Contact by Telephone
0161 342 8355
Contact by Fax
0161 342 2288

Page last updated: 4 September 2006