Street Lights, Traffic Lights, Pedestrian Crossings, Illuminated Bollards and Illuminated Road Signs

Frequently Asked Questions

• How do I report a problem?
• The street light outside my house is out/is faulty
• How long will it take to repair?
• The metal plate at the base of the lamp column has been removed, how soon will you attend?
• The lamp column outside my house is leaning or damaged
• Can the lighting in my street be improved?
• Application for Temporary Traffic Signals (Accredited Contractors only)

How do I report a problem?

To report problems with street lights, traffic lights, pedestrian crossings or illuminated bollards or to complain about the location of, please use the fault reporting system. If you are reporting problems with temporary traffic lights, please provide relevant contact details where possible.

In an emergency or out of hours situation please contact our 24 hour call centre on 0161 342 8355.

The street light outside my house is out/is faulty

Please use the fault reporting system to let us know - the more information you can give us the better (ie. light out altogether, going on/off, burning all day, intermittent etc.), include the number of the column - if you cannot see this then please state the exact location or adjacent house no.

How long will it take to repair?

Usually, outages are repaired within 7 working days. If there is a problem on the electricity cable feeding the column, notification is sent to the Utility who usually attend within 15 working days of receiving report.

The metal plate at the base of the lamp column has been removed, how soon will you attend?

We will attend within the hour.

The lamp column outside my house is leaning or damaged

An Inspector will come out to assess the damage and then determine how urgent the job is.

Can the lighting in my street be improved?

All changes including improvement requests will be considered by the Authority and prioritised accordingly.

We take into account age and condition of the existing installation along with the light output. However, all considerations are budget led. Please use the fault reporting system.

Contact Information
Send us a Message	Engineering and Environmental Health Tameside MBC Council Offices Wellington Road Ashton under Lyne Lancs OL6 6DL View local map
0161 342 8355
0161 342 2398
Report a Problem