Tameside Metropolitan Borough Council

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Website Statistics

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Website Statistics

The graphs and data below show you the performance of this website in relation to:

We also host an independent online survey conducted by market leader Nielson NetRatings - the results of this feedback can be viewed here:

Number of pages viewed

May 07 955,863

A graph showing pages viewed

On average 990,232 webpages are viewed per month. The graph shows August and December as being traditional quiet months (these coincide with school and local holidays).
Jun 07 1,012,569
Jul 07 1071,507
Aug 07 944,198
Sep 07 989,845
Oct 07 1,095,742
Nov 07 1,026,212
Dec 07 721,305
Jan 08 1,172,694
Feb 08 1,076,962
Mar 08 1,041,985
Apr 08 1,134,142

Unique Visitors to www.tameside.gov.uk

May 07 153,296 A graph showing unique visitors to www.tameside.gov.uk
Jun 07 175,568
Jul 07 181,168
Aug 07 157,289
Sep 07 171,832
Oct 07 188,463
Nov 07 175,743
Dec 07 123,839
Jan 08 205,875
Feb 08 187,810
Mar 08 182,823
Apr 08 197,508

Average Page Hits by Day of the Week

01/04/08 47,308 Tue

A graph showing page hits by the day of the week

This graph shows that the website is at its busiest Monday to Friday, with Monday being the busiest day. Council staff, in particular the Call Centre and Customer Service Officers, use the website to deal with customer enquiries which explains why weekends are quieter periods.

Average Daily Stats (for Apr 08) divided by no. of days in that particular month 
Mon 49,775
Tue 49,208
Wed 43,968
Thu 44,334
Fri 31,453
Sat 15,841
Sun 17,800
02/04/08 41,868 Wed
03/04/08 43,468 Thu
04/04/08 32,914 Fri
05/04/08 15,579 Sat
06/04/08 17,945 Sun
07/04/08 46,586 Mon
08/04/08 49,802 Tue
09/04/08 43,177 Wed
10/04/08 41,999 Thu
11/04/08 40,500 Fri
12/04/08 16,031 Sat
13/04/08 17,620 Sun
14/04/08 48,715 Mon
15/04/08 50,849 Tue
16/04/08 41,324 Wed
17/04/08 44,018 Thu
18/04/08 42,390 Fri
19/04/08 16,233 Sat
20/04/08 16,849 Sun
21/04/08 50,036 Mon
22/04/08 47,923 Tue
23/04/08 48,345 Wed
24/04/08 47,851 Thu
25/04/08 41,463 Fri
26/04/08 15,521 Sat
27/04/08 18,784 Sun
28/04/08 53,762 Mon
29/04/08 50,157 Tue
30/04/08 45,125 Wed

Page Hits by Hour

Hits by Hour  
0-1am 355 A graph showing page hits by the hour
1-2am 128
2-3am 103
3-4am 199
4-5am 121
5-6am 107
6-7am 132
7-8am 424
8-9am 1,555
9-10am 3,834
10-11am 4,615
11-noon 4,914
12-1pm 4,506
1-2pm 5,535
2-3pm 5,722
3-4pm 4,699
4-5pm 4,869
5-6pm 2,738
6-7pm 1,950
7-8pm 1,650
8-9pm 1,599
9-10pm 1,719
10-11pm 1,371
11-12pm 917

Online Transactions

  Internal Public Total A graph showing how many online transactions have been made
May 07 10,857 16,248 27,105
Jun 07 11,368 15,839 27,207
Jul 07 11,984 18,124 30,108
Aug 07 10,489 16,182 26,671
Sep 07 10,803 15,172 25,975
Oct 07 11,718 17,631 29,349
Nov 07 10,906 16,979 27,885
Dec 07 7,253 13,073 20,326
Jan 08 11,274 19,063 30,337
Feb 08 9,839 17,008 26,847
Mar 08 10,634 17,389 28,023
Apr 08 12,129 19,678 31,807

Website Availability

May 07 99.98% Line chart showing availabilty of the primary webservers

This line chart shows the availabilty of the primary webservers.
Our target is 98.8% uptime per month which represents a maximum
of 2 hours per week downtime for planned maintenance
Jun 07 99.97%
Jul 07 100%
Aug 07 100%
Sep 07 100%
Oct 07 100%
Nov 07 99.99%
Dec 07 100%
Jan 08 100%
Feb 08 100%
Mar 08 99.88%
Apr 08 100%

We also host an independent online survey conducted by market leader Nielson NetRatings - the results of this feedback can be viewed here:

The decrease in website traffic you see at the beginning of 2007 is due to the temporary loss of Google referrals which effectively meant all common search terms (such as "tameside", "tameside council" and "tameside mbc") are missing from these stats. As from around the 14th May 2007, these issues have been resolved

Participants in the Survey

May 07 474

A graph showing participants that take part in the survey
Jun 07 541
Jul 07 592
Aug 07 526
Sep 07 509
Oct 07 543
Nov 07 487
Dec 07 354
Jan 08 327
Feb 08 305
Mar 08 244
Apr 08 262

Overall Visitor Experience

  Revisit Likely (%)

Net Likelyhood of visit (%)
May 07 81 75
Jun 07 75 63
Jul 07 77 67
Aug 07 78 68
Sep 07 76 67
Oct 07 74 63
Nov 07 75 64
Dec 07 79 69
Jan 08 74 61
Feb 08 71 59
Mar 08 68 55
Apr 08 63 44
Graph showing Overall Visitor Experience

Navigating Our Website

  Satisfaction (%) Net Satisfaction (%)
May 07 60 45
Jun 07 58 42
Jul 07 58 39
Aug 07 59 42
Sep 07 56 39
Oct 07 58 43
Nov 07 56 39
Dec 07 58 41
Jan 08 58 47
Feb 08 53 41
Mar 08 56 39
Apr 08 55 37
Graph showing Navigating the Site

Ease of Finding Information

  Satisfaction (%) Net Satisfaction (%)
May 07 51 26
Jun 07 50 23
Jul 07 51 25
Aug 07 50 25
Sep 07 48 23
Oct 07 50 27
Nov 07 50 25
Dec 07 50 26
Jan 08 52 31
Feb 08 49 29
Mar 08 50 27
Apr 08 48 23
Graph showing Ease of Finding Information

Value of Information

  Satisfaction (%) Net Satisfaction (%)
May 07 64 48
Jun 07 64 47
Jul 07 61 43
Aug 07 63 47
Sep 07 60 44
Oct 07 61 44
Nov 07 60 41
Dec 07 63 46
Jan 08 60 46
Feb 08 56 38
Mar 08 55 37
Apr 08 56 35
Graph showing Value of Information

Look and Feel

  Satisfaction (%) Net Satisfaction (%)
May 07 60 49
Jun 07 59 45
Jul 07 59 44
Aug 07 58 46
Sep 07 56 43
Oct 07 57 44
Nov 07 57 44
Dec 07 59 47
Jan 08 58 51
Feb 08 52 43
Mar 08 54 44
Apr 08 53 41
Graph showing satisfaction with Look and Feel

Search Facility

  Satisfaction (%) Net Satisfaction (%)
May 07 53 31
Jun 07 54 33
Jul 07 54 34
Aug 07 52 30
Sep 07 51 30
Oct 07 49 30
Nov 07 49 27
Dec 07 51 31
Jan 08 49 37
Feb 08 44 24
Mar 08 48 30
Apr 08 47 23
Graph showing satisfaction with Search Facility

Visitor Profile - Gender

  Male (%) Female (%)
May 07 33 67
Jun 07 33 67
Jul 07 34 66
Aug 07 34 66
Sep 07 35 65
Oct 07 34 66
Nov 07 32 68
Dec 07 35 65
Jan 08 37 63
Feb 08 36 62
Mar 08 36 64
Apr 08 31 68
Graph showing Gender of Visitors

Visitor Profile - Age

The sharp increase in the age group 56-65 and decrease in over 65's is due to the survey's age categories changing in February 2007. What was originally over 60's has now been split into two categories.

  Under 18
(%)		 18-25
(%)		 26-35
(%)		 36-45
(%)		 46-55
(%)		 56-65
(%)		 Over 65
(%)

May 07

 1 7 21 23 26 17 5
Jun 07 1 7 17 24 27 18 6
Jul 07 1 6 18 26 25 18 6
Aug 07 2 8 20 25 24 15 6
Sep 07 1 8 18 26 25 16 6
Oct 07 1 7 17 22 27 20 6
Nov 07 2 7 18 26 26 16 5
Dec 07 1 5 13 26 27 21 7
Jan 08 3 6 13 24 26 19 9
Feb 08 3 7 14 25 24 21 6
Mar 08 1 5 14 25 28 17 10
Apr 08 3 6 17 22 24 20 6
Graph showing Age of Visitors

Visitor Profile - General

  Local
(%)		 Work in
(%)		 Work for
(%)		 Visitor
(%)		 Moving
(%)
May 07 63 31 12 4 3
Jun 07 66 30 11 4 1
Jul 07 64 29 10 4 2
Aug 07 64 26 10 4 2
Sep 07 66 27 10 1 2
Oct 07 65 30 11 4 2
Nov 07 68 29 13 4 3
Dec 07 64 27 13 5 1
Jan 08 58 20 7 3 2
Feb 08 56 21 8 4 3
Mar 08 60 17 5 4 3
Apr 08 56 19 10 5 2

Local = Local Resident
Work in = Work in Tameside
Work for = Work for Tameside
Visitor = Visitor
Moving = Planning to Move

 Graph showing General Information of Visitors


Visitor Profile - Equalities


  WB
(%)		 AOWB
(%)		 MWBC
(%)		 MWBA
(%)		 MWA
(%)		 AOMB
(%)		 BC
(%)		 BA
(%)		 AOBB
(%)		 AI
(%)		 AP
(%)		 AB
(%)		 C
(%)		 AOAB
(%)		 AOEB
(%)		 PNTS
(%)
Apr 08 78 5 0 0 0 0 0 1 0 2 1 1 0 0 2 5

WB = White British
AOWB = Any other white background
MWBC = Mixed - White and Black Caribbean
MWBA = Mixed - White and Black African
MWA = Mixed - White and Asian
AOMB = Any other Mixed Background
BC = Black Caribbean
BA = Black African
AOBB = Any other Black Background
AI = Asian - Indian
AP = Asian - Pakistani
AB = Asian - Bangladeshi
C = Chinese
AOAB = Any Other Asian Background
AOEB = Any Other Ethnic Background
PNTS = Prefer not to say		 Graph showing Ethnicity Information

Contact Information
Send us a Message Send us a Message
Contact by post

Web Team (eTameside)
Tameside MBC
Council Offices
Wellington Road
Ashton under Lyne
Lancs
OL6 6DL

View local map Map image
Contact by Telephone
0161 342 2349
Contact by Fax
0161 342 2768


Page last updated: 21 May 2008
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