Accessibility Toolbar Accessibility Statement

Coronavirus Business Rates Recovery


Restart Grants

On 03 March 2021, the Government announced the introduction of grant support in the form of a one-off payment for non-essential retail, hospitality, accommodation, leisure, personal care and gym businesses in England. 

Restart Grants will NOT be awarded automatically and you MUST apply if you meet the eligibility criteria detailed below.

The primary principle of the Restart Grant is to support businesses that offer in-person services for the general public in the non-essential retail, hospitality, accommodation, leisure, personal care and gym business sectors whose:
  • Business was trading on 01 April 2021
  • Liable for business rates on 01 April 2021
  • Business is not in administration, insolvent or a striking off notice has been made
  • Business has not exceeded the maximum permitted subsidy allowance
For the Business sector definitions please scroll further down the page.


The Restart Grant will support non-essential retail premises with one-off grants of up to £6,000 in Strand One of the Restart Grant. The following thresholds detailed in the table below apply for these businesses:
RV of Exactly £15,000 or under £2,667
RV Over £15,000 and less than £51,000 £4,000
RV Exactly £51,000 or above £6,000

The Restart Grant will also support hospitality, accommodation, leisure, personal care and gym business premises with one-off grants of up to £18,000 in Strand Two of the Restart Grant. The following thresholds detailed in the table below apply for these businesses:

RV of Exactly £15,000 or under £8,000
RV Over £15,000 and less than £51,000 £12,000
RV Exactly £51,000 or above £18,000

Application Process

You can apply for the Restart Grant if you are registered for Business Rates and were trading as at 01 April 2021.

As part of your application all businesses are required to self-certify that you meet
ALL eligibility criteria.
The full government guidance on Restart Grants can be found by clicking on the link:

We do not accept applications from third parties.

Discretionary support may also be available under the Government Scheme Additional Restrictions Grant.  Please click on the following link:  Guidance for applications to Tameside Council for Additional Restrictions Grant Fund

Grant income received by a business is taxable. The Restart Grant will need to be included as income in the tax return of the business.

The application closure date for this scheme is 30 June 2021. Payments will be made no later than 31 July 2021.

What should you expect from us?

Once your application has been submitted, the Business Rates Service will check if you are eligible for a grant payment and make a payment to you as soon as possible, we aim to process within 10 working days following receipt of all necessary supporting information, however this may take longer in some cases where queries arise or where the number of applications received is high.  Eligible applications are being paid and processed as quickly as possible.  Thank you for your patience. If your business is not eligible to receive a Restart Grant we will contact you by email to tell you why.

You should not submit repeat payment requests and accept the acknowledgement email you receive when submitting the application form as receipt. We appreciate that businesses require grant funding as soon as possible, however requests for progress on applications redirects limited resources away from assessing and paying grant applications. We aim to check and process payments to everyone as quickly as possible.

If your business is not yet registered on the National non domestic rating list, your application may take longer than usual to process.

If your business is eligible, a payment will be made direct to the nominated bank account you have provided on your application form. We may need to contact you if we cannot pay you the grant, or if further information is required to process your application.

Before you start

You will need the following information in order to complete the application form:
Proof of bank details
We require copies of your 2 latest company bank statement to help prevent fraud

The Business bank statements must:

  • Be current and dated/issued within the last 3 months
  • Include the name of the business ratepayer, address, sort code and account number
  • Match the bank account details as the ones provided on your application form
  • Transactions MUST NOT be redacted

You will also need:

Proof of identity

Following documents are accepted as proof of identity:
  • Driver’s license
  • Passport
You can upload scanned copies or pictures of your supporting documents. Attachment size must not exceed 15Mb per attachment. We accept:
  • PDFs (.pdf)
  • word documents (.doc or .docx)
  • images (.jpg or .png)


You may face prosecution if you have manipulated or falsified your position in order to obtain these payments, including failure to close your business which puts others at risk.

Any payment made as a result of fraud may be subject to claw back, as will any grants paid in error.
It is a requirement for the Local Authority to look at both the company and the company’s bank account.
The Government is supporting Local Councils to make the necessary checks to ensure payments can be verified and have been made correctly.


Do the State Aid Rules still apply?

The EU State aid rules no longer apply to subsidies granted in the UK following the end of the transition period, which ended on 31 December 2020 (there are some limited circumstances in which State aid rules still apply under the Withdrawal Agreement).

On Thursday 4 March new subsidy allowances were established for the COVID19 business grants schemes, on the basis of the principles set out in Article 3.4 of the TCA.

The scheme rules can be found in the Restart Grant Guidance document for Local Authorities.

Data Sharing

The Business Rates Service may hold some of the information from previous grant schemes, however, Central Government requires the additional information for the Restart Grant.  

Tameside Council will use your data for the processing of your Restart Grant application.

We may check the information you provide or the information about you which somebody else provides, with other details we hold. If the law allows us, we may also receive information from other people or organisations or give information to them to check the accuracy of records, to prevent or detect crime, or to protect public funds in other ways.

The Privacy Notice below explains how the Council uses information about you and the ways in which we protect your privacy:

Business Sector definitions

Non-essential retail
For the purposes of this scheme, a non-essential retail business can be defined as a business that is used mainly or wholly for the purposes of retail sale or hire of goods or services by the public, where the primary purpose of products or services provided are not necessary to the health and well-being of the public using the following criteria:
  • Businesses offering in-person non-essential retail to the general public.
  • Businesses that were likely to have been required to cease their retail operation in the January 2021 lockdown.
  • Businesses that had retail services restricted during January lockdown.
  • Businesses that sell directly to consumers.

For these purposes, the definition of a non-essential retail business should exclude:
  • Food retailers, including food markets, supermarkets, convenience stores and corners shops
  • Off licences
  • Breweries
  • Pharmacies and chemists
  • Newsagents
  • Animal rescue centres and boarding facilities
  • Building merchants
  • Petrol stations
  • Vehicle repair and MOT services
  • Bicycle shops
  • Taxi and vehicle hire businesses
  • Education providers including tutoring services
  • Banks, building societies and other financial providers
  • Post offices
  • Funeral directors
  • Launderettes and dry cleaners
  • Medical practices
  • Veterinary surgeries and pet shops
  • Agricultural supply shops
  • Garden centres
  • Storage and distribution facilities
  • Wholesalers
  • Employment agencies and businesses
  • Office buildings
  • Automatic car washes
  • Mobility support shops


For the purposes of this scheme, a hospitality business can be defined as a business whose main function is to provide a venue for the consumption and sale of food and drink using the following criteria:
  • Businesses offering in-person food and drink services to the general public.
  • Businesses that provide food and/or drink to be consumed on the premises,

including outdoors.
For these purposes, the definition of a hospitality retail should exclude:
  • Food kiosks and businesses whose main service is a takeaway (not applicable to those that have adapted to offer takeaways during periods of restrictions).


For the purposes of this scheme, a leisure business can be defined as a business that provides opportunities, experiences and facilities, in particular for culture, recreation, entertainment, celebratory events and days and nights out using the following criteria:
  • Businesses that may provide in-person intangible experiences in addition to goods
  • Businesses that may rely on seasonal labour
  • Businesses that may assume particular public safety responsibilities
  • Businesses that may operate with irregular hours through day, night and weekends
For these purposes, the definition of a leisure business should exclude:
  • All retail businesses
  • Coach tour operators
  • Tour operators
  • Telescopes


For the purposes of this scheme, an accommodation business can be defined as a business whose main lodging provision is used for holiday, travel and other purposes using the following criteria:
  • Businesses that provide accommodation for ‘away from home’ stays for work or leisure purposes
  • Businesses that provide accommodation for short-term leisure and holiday purposes
For these purposes, the definition of an accommodation business should exclude:
  • Private dwellings
  • Education accommodation
  • Residential homes
  • Care homes
  • Residential family centres
  • Beach huts

Gym and Sports

For the purposes of this scheme, a gym & sport business can be defined as a commercial or non-profit establishment where physical exercise or training is conducted on an individual basis or group basis, using exercise equipment or open floor space with or without instruction, or where individual and group sporting, athletic and physical activities are participated in competitively or recreational using the following criteria:
  • Businesses that offer in-person exercise and sport activities to the general public
  • Businesses that open to members of the public paying an entry or membership fee
  • Businesses that require extensive cleaning protocols, which significantly slow down trade
  • Businesses that offer exercise classes or activities, which may mandate space and no masks etc
For these purposes, the definition of a gym & sport business should exclude:
  • Home gyms
  • Home exercise studios
  • Home sports courts
  • Home sports grounds

Personal Care

For the purposes of this scheme, a personal care business can be defined as a business which provides a service, treatment or activity for the purposes of personal beauty, hair, grooming, body care and aesthetics, and wellbeing using the following criteria:
  • Businesses that deliver in-person holistic, beauty and hair treatments
  • Businesses that provide services such as tattoos and piercing's
  • Businesses that offer close-contact services, which are required to deliver the treatment
  • Businesses that offer services, treatments or activities that require social distancing and cleaning protocols, which have led to a reduction in their capacity to deliver personal care services
For these purposes, the definition of a personal care business should exclude:
  • Businesses that only provide personal care goods, rather than services
  • Businesses used solely as training centres for staff, apprentices and others
  • Businesses providing dental services, opticians, audiology services, chiropody, chiropractors, osteopaths and other medical or health services, including services which incorporate personal care services
  • Treatments required by those with disabilities and services relating to mental health



Local Restrictions Support Grant Fund (Closed Businesses)


The national lockdown remains in place and businesses mandated to close in retail, hospitality and leisure industries have received a Local Restrictions Support Grant (LRSG Closed) Addendum grant: 05 January onwards for the period 16 February to 31 March 2021 (44 days) in line with the guidance.

The Business Rates Service has made all the Local Restriction Support Grant (Closed) payments to eligible businesses for the closure period 16/02/2021 – 31/03/2021. If you have already received a Local Restriction Support Grant payment you do not need to reapply, all payments have been made automatically.

Businesses who have been awarded this payment will have received an email confirmation to advise of the amount paid and the period the grant payment covers.


What will happen on 31 March 2021 when the current payment cycle ends?


The LRSG Grants will end on the 31 March 2021. No further repeat payments will be made following this date.

If you have not received this payment and think you are eligible, please contact the Business Rates Service by email:

You can find full details by clicking on the link below:

You must contact the Business Rates Service no later than the 31 May 2021 if you think you are eligible for the Local Restrictions Support Grant (Closed) for the period 16/02/2021 to 31/03/2021. The 31 May 2021 is the closing date for this scheme.

Apply for a Local Restrictions Support Grant (CLOSED)

The Government has announced a Restart Grant, which all businesses will need to apply for, even if they have received a grant previously, you can find out more by clicking on the following link: Restart Grant: guidance for local authorities (

Business Rates Update / Support

Financial Support to Businesses

Nursery discount update
Retail discount update

Government has confirmed a package of financial measures to support businesses.
The financial measures include:

Business Rates Recovery

We appreciate that this is a difficult time for many of our businesses and that the COVID-19 virus is having a significant impact on the economy.
Your Business Rates pays for our essential services that are delivered to all residents in the Council, so it is really important that if your circumstances have not changed that you continue to pay what you should, maintain your direct debit payments, or payment plan, as detailed on your bill. Thank you for your contribution.
If you are struggling to pay your Business Rates get in touch with us. We would encourage anyone who is struggling to contact us at so that we can ensure that you are getting all of the support and relief you are entitled to.
We can also look at your arrears so that we consider everything you owe to us and avoid any extra costs or charges.
If you are self-employed and your income reduces, you may be able to claim Universal Credit from the DWP and Council Tax Support from the Council
We urge all businesses to pay what they can and seek advice where possible.
The Council are awaiting guidance in relation to support available to businesses for the 2021/22 financial year, once the information is known this page will be updated.
Applications for Local Restriction Support Grants are now open, if you have not made an application yet please follow the guidance below.



Additional Business Support

Government have created a website covering all of the support measures put in place: 

Please visit to find information on wider business support available within Tameside and Greater Manchester.

Important Note: You do not need to employ Rating Agents or other organisations outside of the Council to claim support that is available. These agents will probably take a percentage of any relief or grant they claim on your behalf. Please be extra careful with what you sign and how you respond to organisations that may contact you offering support.
Minimise webchat tab
Customer Services Live Web Chat
Customer Services Live Web Chat