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Test and Trace Support Payment Scheme


From 28 September 2020, there is a legal duty to self-isolate if you have been asked to do so by NHS Test and Trace. This could be because you have tested positive for coronavirus COVID-19 or you have been in contact with someone who has tested positive, you may be entitled to some financial support during self-isolation.

To support people on a low income whose earnings are affected by the need to self-isolate for 10 days, the Government have set up a Test and Trace Payment scheme.
 
From 8 March 2021, the scheme has been extended to parents and guardians who are on a low income and who are not legally required to self-isolate, but who need to take time off work to look after a child or young person who is self-isolating and whose earnings are effected.

As of 16 August 2021, fully vaccinated adults are no longer required to self-isolate if identified as a contact by NHS Test and Trace. This means they are no longer eligible for the Test and Trace Support Payment scheme.
Fully vaccinated adults who test positive are still required to self-isolate. They are still eligible for the Test and Trace Support Payment scheme.
 
As of 16 August 2021, people under 18 are no longer required to self-isolate if identified as a contact by NHS Test and Trace. This means that their parent/guardian will no longer need to care for them while they self-isolate, as they can continue to leave home to attend school, college etc.
Some people aged 18-25 with EHC Plan (EHC) will still be required to self-isolate if they are not fully vaccinated. Their parents/guardians may retain eligibility for TTSP if they still need to take time off work to care for them while they self-isolate.
 

Who is eligible?

People in Tameside may be eligible if all of the following apply:
 
  • You have been asked to self-isolate by NHS Test and Trace either because you have tested positive for COVID-19 or have recently been in close contact with someone who has tested positive
  • You have responded to messages received from NHS Test and Trace (which will have been received via a combination of email, text, letter or phone call) in which you provided your contact details and where you have tested positive, the details of your contacts
  • You are employed or self-employed
  • You are unable to work from home and will lose income as a result
  • You are in receipt of Universal Credit, Working Tax Credit, Income-based Employment and Support Allowance, Income-based Job Seekers’ Allowance, Income Support, Housing Benefit and/or Pension Credit

From 8 March 2021 onwards, parents or guardians may be eligible if the following apply:
 
  • You are a parent or guardian of a child or young person in the same household and need to take time off work to care for them while they self-isolate
  • Your child or young person has been told to self-isolate on or after 8 March 2021 (applications can be backdated to this point only)
  • You are employed or self-employed but you cannot work from home while undertaking caring responsibilities and will lose income as a result
  • You meet all the other means-tested eligibility criteria (listed above) for a Test and Trace Support Payment or discretionary payment
  • Your child or young person is aged 15 or under or 25 or under with an Education, Health and Care Plan (ECH) and normally attends an education or childcare setting, and has been told to self-isolate by NHS Test and Trace or by their education or care setting Proof will be required and this information will be verified with your child or young person’s education or care setting
  • You make one application per household for each child or young-person’s self-isolation period (you can claim more than once, provided your child or young person’s self-isolation periods do not overlap)
 

Discretionary scheme

If you are not receiving one of these benefits but are on a low income either now or for the self-isolation period, have property related costs and self-isolation will cause you exceptional financial hardship, you may still be entitled under a special discretionary scheme. You can apply for the discretionary scheme using the same online form. You must provide proof of your property related costs eg. rent/mortgage when applying and proof of your partners income (if applicable) as you will be assessed on your joint household income.
 

Who is not eligible?

You are not eligible if the following apply:
  • You continue to receive full wages or self-employed income whilst you self-isolate
  • You are not employed or self-employed
  • You can work from home during the period of self-isolation
  • You have not received a notification from NHS Test and Trace asking you to self-isolate (unless as a parent or guardian as listed above)
  • You have not responded to messages from NHS Test and Trace (by email, text, letter or phone call)
  • You are quarantining after travelling abroad unless you tested positive or have been told to self-isolate by NHS Test and Trace
  • You are no longer required to self-isolate i.e. Your period of self-isolation ends before the scheme launched on 28 September 2020


How to apply

Test and Trace Application form 

Eligible individuals can make a claim up to 42 days after the first day of the individual’s period of self-isolation (updated March 2021). Applications cannot be accepted after this point.

Please see https://www.gov.uk/guidance/nhs-test-and-trace-how-it-works for more information about NHS Test and Trace.

https://www.gov.uk/government/publications/test-and-trace-support-payment-scheme-claiming-financial-support

Your data will be processed under the terms of Tameside Metropolitan Borough Council Privacy Notice. You can view this here.
https://www.tameside.gov.uk/TamesideMBC/media/Data-Protection/Self-Isolation-Payment-Scheme-V3-0.pdf

If you are employed, you will pay tax on your payment if you go over your tax-free personal allowance. Your tax code will change to collect the tax. You will not pay National Insurance contributions on the payment. If you are self-employed, you must report the payment on your Self-Assessment tax return.

 
 
 
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