We would advise that customers needing to make a payment to the council use the telephone payment line for:

We would advise that customers needing to make a payment to the council use the telephone payment line for:

Parking Fines
Council Tax
Business Rates
Housing Benefit Overpayments
General Debtors

The telephone payment line number is 0330 008 1605 .

Reporting Problems on the canals

For Emergencies

If you see a navigation or structural emergency (i.e. canal breach or dangerous structure) please call
Telephone Number Canals 0800 47 99947

For Problems with Pollution/Discharges

Please contact the Environment Agency:

Telephone Number 08708 506 506 or visit their website at: www.gov.uk/government/organisations/environment-agency

To Report any Other Problems

Please contact British Waterways:

Telephone Number 01923 201 120 Email Address enquiries.hq@britishwaterways.co.uk or visit their website at Canal & River Trust (canalrivertrust.org.uk)