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Managing your Money


Check if you’re entitled to benefit support
Debt and Benefit Advice Services
Government Cost of Living Payments 
Government Energy Price Guarantee and Energy Bill Support Scheme 
Warm Welcome Hubs Tameside
Local Support Funds and Payments 
Help for Older Residents
Are you entitled to grant support?
Other ways to manage your money- switching, money saving tips and other support
Cash Box Credit Union

To find out which local service can help if you’re struggling financially, check out the Advice Tameside Referral Tool which can signpost you to a host of local organisations.

Check if you’re entitled to benefit support

If you’re struggling financially you might be entitled to an increase in benefit to support, it’s worth checking even if you’ve never claimed before.
Check your eligibility in 10-minutes here
For FAQ’s on benefits click here
Advice Tameside also provides information on universal credit, applying for Council Tax Support and free school meals.

Debt and Benefit Advice Services

Debt Survey
If you or someone you know has experience of debt, we would like to hear from you. The aim of this survey is to help us to get a better understanding of people's journeys through debt and debt advice in the borough, so that we can identify how services can be more proactive and intervene earlier in people’s debt journeys, and the barriers that people face in seeking debt advice.

This survey is commissioned by the Tameside Inequalities Reference Group and explores people's experiences dealing with debt in the borough. All answers to this survey are anonymous. This information will help local debt advice providers, including Citizens Advice Tameside and Tameside Council to improve our services.

Tameside Council’s Debt Advice Service offers free, independent, confidential advice and assistance with debt problems to people with rent or mortgage arrears. The Debt Advice Webpage  provides further information about this service.
☎ 0161 342 3494 between 8.30am-4.30pm Monday to Friday
Tameside Council’s Welfare Rights Service provides advice to Tameside residents on a range of benefit and tax credit entitlements. The team can also assist with challenging benefit decisions and with providing representation at social security appeal tribunals. The Welfare Rights at Tameside Metropolitan Borough Council webpage provides further information about this service.
☎ 0800 074 9985 (9:30am-12.30pm, Monday & Wednesday)
Or Email:
Citizens Advice also offer help on how to work out the best way to tackle your debt.
☎ Citizen’s Advice on Freephone 0808 278 7805 (9am 1pm, Monday to Friday).
🌐 Online chat function on (9am-5pm, Mon-Fri)

Other Help

The National Debt Line allows you to talk to an adviser via web chat or by phone (visit their website for opening times).
StepChange is a charity who can help you with debt problems and take back control of your finances. 
PayPlan offer free advice and free debt management.
Money Saving Expert

Government Cost of Living Payments 

If you get certain benefits or tax credits you may be eligible for this support payment. You do not need to apply and you will be paid automatically.

Action Fraud

More information on Cost of Living Support Payments, Disability Cost-of-Living Support Payments and Pensioner Cost of Living Payments can be found at   

Government Energy Price Guarantee and Energy Bill Support Scheme

Find out more about government energy support schemes and the Energy Price Guarantee here
Energy Bills Support Scheme Alternative Funding - £400 available for those who do not get the discount automatically, for details of the eligibility criteria and how to apply please visit
Alternative Fuels Payment Alternative Funding - £200 available for those who use alternative fuels for heating and do not get this payment automatically, for details of the eligibility criteria and how to apply please visit
The Council are assisting the Department for Business, Energy and Industrial Strategy (BEIS) to administer both schemes by completing final eligibility checks and if appropriate to process payments.
Please see privacy notice for Exchequer Services:

Help for households

You can also visit to be signposted to information on other winter support payments, local support schemes and organisations who can help you with energy bills and help to make your home energy efficient.

Warm Welcome Hubs Tameside 

Warm Welcome Hubs Tameside 
Warm Welcome Hubs are free spaces across Tameside which can be enjoyed by all. Many give the chance for you to socialise with others and save money on energy bills.
Visit to find your local hub.
Find national Warm Welcome Spaces at

Local Support Funds and Support Payments

Household Support Fund 
The Household Support fund helps low income households cover essential costs such as energy and water, food and other essentials linked to energy and water. Applications can also request warm clothing, blankets and essential household equipment.

Find out more about eligibility and how to apply at For further information, email

Council Tax Support
The Council Tax Support Scheme provides financial assistance to Council Tax Charge payers on a low income whether they rent or own their home, or live rent-free, by reducing the amount of Council Tax they have to pay.
Find out more
Discretionary Housing Payment 
Discretionary Housing Payments may be awarded, in addition to housing benefit and universal credit housing element, where the council considers that you require further assistance towards your housing costs.
Find out more information and eligibility at

Help for Older Residents

Pension Top Up
In Tameside, £7 million worth of pension credit remains unclaimed, this is a staggering 3,279 household missing out on support.
Find out if you’re one of them at or call 0800 319 6789
You can also visit for more information on how to claim pension credit or how to report a change in circumstances. 
Citizens Advice for Pension Advice
You can also find help and support with your pension via Citizens Advice.
☎ Citizen’s Advice on 0808 278 7805  (9am 1pm, Monday to Friday).
🌐 Online chat function on (9am-5pm, Mon-Fri)
For advice on types of pensions, starting a pensions and advice for nearing retirement please visit

Age UK
Age UK also provide support for any older person who is worried about money and/ or who may be entitled to claim benefits.
Contact Age UK by calling their national advice line free of charge on 0800 678 1602 (8am-7pm); contact your local Age UK Tameside for free information and advice, by calling 0161 308 5000 or emailing

Are you entitled to grant support?

For grants to support you with energy efficiency visit
Turn2Us offer FAQ’s on grant support on
The Turn2Us grant support finder is available at

Other ways to manage your money- switching, money saving tips and other support 

Organisations who can provide advice on managing your money:
Christians against Poverty (CAP)
Money Helper
Are you paying too much for your broadband, TV or phone?
Ofcom provide advice on cheaper social tariffs, switching or asking your provider if they match another provider’s price. 
Social tariffs for broadband and phones are available for those on low incomes and claiming Universal Credit, Pension Credit and some other benefits. They are the same normal packages but are just at a lower price.
Find more information on switching to a Social Tariff from on
Find out if you’re paying too much out of contact or would be better off switching providers at
Saving Money by Switching Suppliers
The Big Switch can assist you by comparing energy suppliers and also other household bills such as insurance, broadband and digital TV and phone contracts.
Uswitch Quick Checker at to get personalised insights about your supplier, plan, costs and usage.
The Uswitch cost of living support hub can give you advice on how to save on your broadband and mobile contracts.   

Support with Traveling Costs 
To find out more about help with local transport travel cost please visit
Ring and Ride door-to-door transport for people who find it very difficult or impossible to get to a bus stop or get on or off ordinary buses.
If you are disabled, you could be eligible for a pass that gives you free and low-cost travel in Greater Manchester and the rest of England under the English National Concessionary Travel Scheme. Find out more at
For more information on how to get about Tameside by public transport, information on travel passes, travel information for older and disabled persons and other useful organisations please click visit
Save Money by Becoming Energy Efficient 
There’s lots of little changes you can make to save money on Energy.
Visit for more advice and support on becoming more energy efficient.  
Money and energy saving slow cooker recipes, shopping Lists and top tips can be found at
Visit Think Green Tameside for energy saving tips and support for you, your business or organisation.
 For help and support with gambling problems please contact:
Gamblers Anonymous  

Cash Box Credit Union

Cash Box Credit Union is a community savings and loan cooperative, where members pool their savings to lend to one another and help run the credit union.

You can join Cash Box if you live or work in Tameside and Glossop, and they offer a safe place to save your money and somewhere to borrow at low rates of interest.

Cash Box aims to promote financial inclusion by offering secure savings and affordable loan products.

They currently offer a variety of savings accounts, low interest loans and (by arrangement with your employer) payroll deductions.