Accessibility Statement
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Are you entitled to benefit support?

If you’re struggling financially you might be entitled to an increase in benefit to support, it’s worth checking even if you’ve never claimed before.
Check your eligibility in 10-minutes here
For FAQ’s on benefits click here
Advice Tameside also provides information on universal credit, applying for Council Tax Support and free school meals.

Debt and Benefit Advice Services

Tameside Council’s Debt Advice Service offers free, independent, confidential advice and assistance with debt problems to people with rent or mortgage arrears. They also offer a twice weekly webchat service where advice is available on all debt matters.
Our Debt Advice Webpage  provides the contact information you will need to contact this specialist service.
☎ 0161 342 3494 between 9-4 Monday to Friday
🌐 Webchat 2pm-4pm on Tuesday and Thursday. The web-chat facility can be accessed by clicking on the pink web-chat box on the web page and selecting ‘Debt Advice’.
☎ 0800 074 9985 (9:30am-12.30pm, Mon & Wed)
Or Email
Citizens Advice also offer help on how to work out the best way to tackle your debt.
Citizen’s Advice on Freephone 0808 278 7805 (9am 1pm, Monday to Friday).
🌐 Online chat function on (9am-5pm, Mon-Fri)
For advice on who to contact if you are in financial difficulty please visit
Advice Tameside also provide an interactive maps to search for places near to you where you can get advice, training and use computer equipment
The National Debt Line allows you to talk to an adviser via web chat or by phone (visit their website for opening times).
StepChange are a charity who can help you with debt problems and take back control of your finances. 
PayPlan offer free advice and free debt management.
Money Saving Expert
Government Support: General, Disability and Pensioner Cost of Living Support Payments
If you get certain benefits or tax credits you may be eligible for this support payment. You do not need to apply and you will be paid automatically.

Action Fraud

Information on Cost of Living Support Payments, Disability Cost of Living Support Payments and Pensioner Cost of Living Payments can be found at
Help for Households is the government cost of living support tool, you can access it at 
Household Support Fund
The Household Support fund helps low income households cover essential costs such as energy and water, food and other essentials linked to energy and water. Applications can also request sanitary products, warm clothing, blankets and essential household equipment.
Drop in support for applications is available on 9am-12.30pm on Level 1 of Tameside One, Ashton-Under-Lyne, OL6 0GS.
These sessions will run from Tuesday 1 November and run weekly on Tuesday and Thursdays. Anyone wanting information or help with the application can attend. Those who attend a drop in for support are asked to bring a bank statement from the last three months.
Find out more about eligibility and online applications at
Council Tax Support
The Council Tax Support Scheme provides financial assistance to Council Tax Charge payers on a low income whether they rent or own their home, or live rent-free, by reducing the amount of Council Tax they have to pay.
Find out more
Discretionary Housing Payment
Discretionary Housing Payments may be awarded, in addition to housing benefit and universal credit housing element, where the council considers that you require further assistance towards your housing costs.
Find out more information and eligibility at
Pension Top Up
In Tameside, £5.2 million worth of pension credit remains unclaimed, this is a staggering 3,042 household missing out on support.
Find out if you’re one of them at or call 0800 319 6789
You can also visit for more information on how to claim pension credit or how to report a change in circumstances. 
Citizens Advice for Pension Advice
You can also find help and support with your pension via Citizens Advice.
Citizen’s Advice on 0808 278 7805  (9am 1pm, Monday to Friday).
🌐 Online chat function on (9am-5pm, Mon-Fri)
For advice on types of pensions, starting a pensions and advice for nearing retirement please visit
Age UK
Age UK also provide support for any older person who is worried about money and/ or who may be entitled to claim benefits.
Contact Age UK by calling their national advice line free of charge on 0800 169 65 65 (8am-7pm), visiting or contacting your local Age UK for free information and advice.
Are you entitled to grant support?
For grants to support you with energy efficiency visit
Turn2Us offer FAQ’s on grant support on
The Turn2Us grant support finder is available at
Other ways to manage your money
To find advice on managing your money please visit:
Christians against Poverty (CAP)
Money Helper
Are you paying too much for your broadband, TV or phone?
Ofcom provide advice on how you can check your tariffs to make sure you’re not over paying, please visit Phones, telecoms and internet - Ofcom for further information.
Support with Traveling Costs
To find out more about help with local transport travel cost please visit
Ring and Ride door-to-door transport for people who find it very difficult or impossible to get to a bus stop or get on or off ordinary buses.
If you are disabled, you could be eligible for a pass that gives you free and low-cost travel in Greater Manchester and the rest of England under the English National Concessionary Travel Scheme. Find out more at
For more information on how to get about Tameside by public transport, information on travel passes, travel information for older and disabled persons and other useful organisations please click visit
Saving Money by Switching Suppliers
The Big Switch can assist you by comparing energy suppliers and also other household bills such as insurance, broadband and digital TV and phone contracts.
Uswitch Quick Checker at to get personalised insights about your supplier, plan, costs and usage.
The Uswitch cost of living support hub can give you advice on how to save on your broadband and mobile contracts.   
For help and support with gambling problems please contact:
Gamblers Anonymous