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 Open Plus FAQs


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What is Open+?

  • ​Open+ is utilising new technology to allow access to the library when there are no staff present.
  • Access to the library will be by a valid library card and a 4 digit PIN that you will be allocated once you have registered for the service, signed the agreement and been briefed by the staff.

How can I register for Open+?

  • You need to register your library card with a member of staff
  • You will need to be a full member of Tameside Libraries
  • ​You will need to sign and accept the customer agreement and read and abide by the code of conduct. Customers that do not adhere to this are highly likely to have their eligibility to use Open+ removed.
  • Complete a short induction with library staff
  • The library service reserves the right to refuse to grant Open+ status to customers.  An appraisal of previous use of the library will be taken into account when determining eligibility. 

How does Open+ work?

  • Registered users can enter the library by scanning their library card and entering a unique PIN  into the key pad outside the library. 
  • CCTV cameras are installed and monitored to ensure the safety and security of you, the equipment, stock and the building.  
  • Fire and emergency procedures are displayed

What can I do in Open+ mode?

  • Borrow, return, renew items and pay charges using the self-service machines
  • Pick up and borrow your reserved items which are awaiting collection
  • Use our public computers and scanner
  • Access Wi-Fi
    What isn’t available in Open+ mode?
    • Printing and photocopying will be available at a later date
    • Fax machine
    • Sale of any goods
    • ​Use of toilet facilities

We hope you enjoy using your Open+ library but ask that you remember a few valuable points: 

  • There is an expectation that people will use the library in an appropriate manner to ensure a non-abusive, safe and friendly environment for all.  
  • Don't let anyone else use your library card to access the building
  • Be careful not to let anyone else enter the library behind you ie no 'tailgating'
  • Please leave the building when the service closes and take all your belongings with you.

Further information can be found in Open+ Customer Agreement (0.35MB) 
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