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Important

The online payment system is currently unavailable.

We would advise that customers needing to make a payment to the council use the telephone payment line for:

  • Parking Fines
  • Council Tax
  • Business Rates
  • Housing Benefit Overpayments
  • General Debtors

The telephone number is 0330 008 1605 .

 

We Asked

To understand basic information of families and their dynamics and parental plans on whether they know about or plan to use the new entitlements



You Said1,030 responses in total detailing work status, numbers of children in the family, SEN status, existing use of childcare, and wraparound care future plans to utilise new entitlements.



 

We Did

 

The information was used to help with marketing the new offer, by way of updating the council websites and initiating a marketing campaign for the new entitlements. 

 

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