We would advise that customers needing to make a payment to the council use the telephone payment line for:

We would advise that customers needing to make a payment to the council use the telephone payment line for:

Parking Fines
Council Tax
Business Rates
Housing Benefit Overpayments
General Debtors

The telephone payment line number is 0330 008 1605 .

Conditions for the Free Collection of White Goods for Pensioners

This Service is Only Available for Pensioners

Examples of White Goods

Fridges
Freezers
Cookers
Washing machines
Tumble dryers

No additional items will be taken, these must be paid for at the standard rate.

Proof of Residency During the Visit

The pensioner must stay in on the day of collection.
The pensioner must show that they live at the property.
Proof of residency is a utility bill or equivalent.

Proof of Eligibility is

State Pension Book
Birth Certificate.
Pensioner's Bus Pass

If proof of eligibility is not shown at the time of visit then the goods will not be removed.