Accessibility Toolbar Accessibility Statement

Tameside Special Educational Needs and Disability (SEND) Information, Advice and Support (IAS) Service


(formerly known as Tameside Parent Partnership Service – PPS)



SENDIASS Information  IAS Programme  Parents Carers  Children Young People  SENDIASS News

Coronavirus - Important update


As you will be aware we all face uncertainty due to the ongoing Covid-19 (Coronavirus) outbreak and we are following UK Government advice to ensure that we can maintain safe and effective working practices.

We aim to continue to deliver our service, however in ensuring safe practice we need to do things differently.

As of Tuesday 24th March 2020 the team are working remotely until further notice.  When required we will endeavour to put alternatives in place to support families, for example conference calls and online meeting facilities, however this will not be possible in all instances. Please note that the majority of information, advice and support will be provided by telephone and email links sent where relevant.

To access the latest information about the coronavirus visit
You can also view Tameside Local Authority information at  
We know these are anxious times for everyone and we hope that everyone stays safe and well.


Inspection of Tameside local area’s effectiveness in identifying and meeting the needs of, and improving outcomes for, children and young people who have special educational needs and/or disabilities (SEND) from 18 October 2021 to 22nd October  
Ofsted and the Care Quality Commission (CQC) will carry out jointly, an inspection of your local area. The Children and Families Act 2014 places duties on the local health, social care and education services that provide for children and young people with SEND. The inspection will evaluate how effectively the local area:
  • identifies the needs of children and young people with SEND
  • meets the needs of these children and young people so that their outcomes and chances of participating fully in society improve.
The views of children and young people with SEND, and the views of their parents and carers will be gathered during visits to a number of early years settings, schools, colleges and specialist services. These views are critical to the inspection process. During the inspection, Ofsted and CQC inspectors will be keen to speak to as many children and young people and their parents and carers as possible.
How can local children, young people, parents and carers contribute their views during this local area inspection?
There are several ways in which children, young people, parents and carers from your provision can engage with the inspection process and contribute their views:
1.The inspection will include a survey of parents and carers. The survey will be open from noon on Monday, 11 October 2021 until 11:59pm on Tuesday, 19 October 2021.
Parents and carers who would like to take part in this survey can follow this link:  
2. Parents and carers can email their contributions to
3. Details about the local area SEND inspection will be available on your local authority’s website and distributed through the local area’s Clinical Commissioning Group/s (CCGs). Information about how children and young people with SEND can share their views about the local area’s effectiveness should be included in the local offer.
4. During this inspection, the inspectors will collect information about children and young people in the area. They will be looking at local area records, speaking to area officers and leaders at educational settings, and speaking to children, young people and parents or carers. No names will be recorded, but some of the information collected may be capable of identifying a particular child, young person or adult. Ofsted and CQC will use this information to prepare their report, and for the purposes set out in their privacy notices. No information will be published that identifies any individual in the inspection report.
More information is available in the Ofsted and CQC privacy notices which can be found here:
Ofsted’s Data Protection Officer is the Director, Digital and Information, who may be contacted at CQC’s Data Protection Officer is the Head of Governance and Legal Services, who may be contacted at
While we understand that many parents and carers may have views on their experiences that extend back several years, the focus of the inspection is on the effectiveness of the local area since the introduction of reforms in September 2014.
We would also like parents and carers to understand that we will not be able to follow up or comment upon individual cases. The inspection team will consider all communications from parents as part of the evidence when evaluating the effectiveness of the local area.
Information on local area duties toward children and young people with SEND can be found on the Department for Education’s website:

From the 1st September 2014 Parent Partnership Services (PPS) in every local authority evolved into Information, Advice and Support (IAS) Services. Each IAS Service will provide support similar to that of a PPS, although the type of support, and who is entitled to receive it, has been significantly expanded.

IAS services are a statutory service that provides information, advice and support to children and young people with Special Educational Needs (SEN), and those with Disabilities, and their parents/carers (who have children/young people aged 0-25 yrs).


What kind of things does Tameside SENDIASS provide?

SENDIASS aims to encourage and develop partnership between children, young people, parents/carers, schools, the local authority and all other partners who are involved in working to identify, assess and meet the special educational needs of children and young people.

  • Confidential and impartial information, advice and support to children, young people and their parents/carers on Education matters and Health and Social Care matters in relation to education.
  • Information, advice and support on subjects including local policy and practice, personalisation, personal budgets, preparation for adulthood, the law on SEN and Disability, Health and Social Care.
  • Information, advice and support throughout the Education, Health and Care Plan (EHCP) assessment process and review process.
  • Information, advice and support about SEN Support in settings, schools and further education.
  • Individual casework.
  • Support in preparing for and attending meetings.
  • Help in filling in forms and writing letters/reports.
  • Support in resolving disagreements, including Disagreement Resolution, Mediation and Tribunals.
  • Signposting to other local or national sources of advice, information and support.
  • Links to local parent support groups and forums.
  • Information about Tameside’s Local Offer

What You Can Expect From Us

  • We support children, young people and their parent/carers who reside in Tameside, regardless of where the child/young person attends for their education.
  • We aim to respond to all enquiries within 10 working days.
  • We aim to try to re-contact all enquiries twice if a failed contact has occurred
  • We offer a range of information, advice and support and this will be determined by the level of support needed at the time of the enquiry.
  • Our attendance and support at meetings will be subject to the relevance of our role and service delivery at the time and in accordance with the availability of staff.

Range of Support

The range and duration of support will vary dependent on the individual needs of the case and the information and support offered by the service will be tailored accordingly. This may include face-to-face meetings, contact by telephone and/or email.

How to make a Referral

Primarily the service operates a ‘self-referral’ process. However, on occasions it may be considered appropriate for a professional to make contact with the service on behalf of the parents/carers or young person. The service will act upon such requests only on the full understanding that consent has been given.

Alternative Formats

If you require information in another format, please contact the service.

Training for Parents - Making sense of SEND law, Tuesday 9th November

This takes place on Tuesday 9th November - Places are limited so please book now to avoid missing out.


Contact Us:

The service is available:

Monday/Tuesday/Wednesday: 8.30am - 5.00pm
Thursday: 8.30am - 4.30pm and Friday: 8.30am - 4.00pm

It may not always be possible to speak with a member of the team during the times specified, due to outside office appointments etc. However, the service does operate an answer machine service, so that messages may be left at any time.

Tameside Special Educational Needs and Disability Information Advice and Support Service (SENDIASS)
Jubilee Gardens
Gardenfold Way
M43 7XU

Tel: 0161 342 3383


Minimise webchat tab
Customer Services Live Web Chat
Customer Services Live Web Chat