Service Charter

Tameside Registration Service

Registration of Births

The service has to meet certain statutory obligations with regard to he registration of births, but in addition to these:

We will:

• Arrange an appointment to register at a time convenient to you within official opening hours
• Offer a choice of format of birth certificate
• Issue the birth certificate and other relevant documents at the time of registration take a declaration of details of births in other areas
• Offer a comprehensive advice service in respect of birth registrations, either by telephone or in person
• Endeavour to complete the registration within 30 minutes

You can help us by:

• Making an appointment to register by telephoning the office as soon after the birth as possible
• Arriving at the office in good time for your appointment
• Remembering that people are also in the office to register deaths, and respecting their needs also
• Telling us of any improvements to the service which you would like to see

If you are unhappy

If you have had recent dealings with us and did not receive this level of service or are unhappy with the content of the above statement please let us know by making a complaint online

You can get in touch with us: