Accessibility Statement
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Adullam Homes Housing

Location: Bury 

Adullam Homes Housing Association Limited is a specialist provider of quality housing and support services and was founded in July 1972 by Walter Moore MBE. The housing association houses and supports 1,000 people at any one time throughout England.

For the North West area Monday to Friday working hours 9am to 5pm.

  • Address:
    69-87 Bolton Road
    BL8 2AH
  • For more information:
  • Telephone: 0161 763 2565
  • Visit:
  • E-mail:

Tameside Unlocking Potential is a specific service for Tameside, they provide tenancy support to those who have had an unsettled way of life to settle in and keep in their homes. Please ring 0161 339 5450 for more information.


Location: Manchester 

Specialist advice on housing, benefits and debt by appointment only. Clients are asked to call, email or drop into the office to make an appointment to see an advisor. 
Services offered focus on guided self help. There is a designated Information and Resource Officer on hand to offer guidance through the resources. PC/ telephone available, Self help packs, applying to housing registers, researching local private rented options, bidding for properties, looking for hostel vacancies, dealing with debts, financial statements, applying for benefits, deposit information. You can even chat with an advisor online.

Our helpline is open every day of the year:

  • 8am - 8pm on weekdays
  • 9am - 5pm on weekends



Location: Ashton

Threshold is a housing, advice and support charity with operations across the Greater Manchester area.

We’ve been working to support vulnerable people to achieve greater independence and wellbeing for decades, combining our own experience with that of carefully chosen partners.

Together we provide services that make a lasting difference - supporting our customers to achieve their goals and live well in their communities.

  • Address:
  • Threshold
  • New Charter
  • Housing Trust Group
  • Cavendish 249
  • Cavendish Street
  • Ashton-under-Lyne
  • OL6 7AT

Runaway Helpline

Confidential non-traceable service for people under 18 who have:-

  • run away
  • been forced to leave
  • thinking of running away

The helpline can act as go between for you if you want to let someone know you are ok. Trained volunteers will help you work out what to do next, where to go and who else you can talk to.

Age Range:  17 and under

  • Address:
  • PO Box 28908
    SW14 7ZU

Minted Financial Capability Project

Location: Ashton-under-lyne 

MiNTed is a free money information service, helping social housing tenants across Tameside to make their money go further, cut the cost of bills, make informed decisions around money and develop budgeting skills.

We offer support on a 1:1 basis and deliver group workshops across Tameside. You are welcome to come along to our office in Ashton town centre or alternatively request a home visit.

  • Address:
  • 7 Wellington Street
    OL6 6AJ
  • For more information:
  • Contact: Karen Parker- Project Co-ordinator
  • Telephone: 0161 711 0091

Tenancy Support Drop-in

Location: Ashton 
A FREE service for New Charter tenants from black, minority and ethnic communities.

The service offers information on:-

  • Sustaining your tenancy
  • Welfare rights & benefits
  • Budgeting and debt
  • Tenancy transfers
  • Training & employment opportunities
  • Domestic abuse
  • Signposting to other agencies


  • Address:
  • New Charter Ashton Shop
    Henrietta Street

Tameside Resettlement Scheme

Tameside Resettlement Scheme is a new scheme that replaces the Tameside Support for Independent Living Scheme (TSIL) on 1st April 2015.

The new scheme is for Tameside people, aged 16+ who are on a low income and who need help to move out of an institutional (hospital, prison, hostel) or an unsettled way of life, including homelessness and who without the help would suffer serious harm to themselves and / or their family.

If you are in a financial crisis and need money for essential living items such as food, clothing or for gas and electric this scheme will not provide this.

For more information and how to apply please click here.

Tameside Housing Advice

Location: Ashton
Tameside Housing Advice can provide you with help and advice on all aspects of housing, and help resolve your housing problems. On this website you will find useful information on a wide range of issues, including:
  • Information about private and social housing
  • What to do if you are worried you might lose your home
  • Information about homelessness law
  • debt advice: what may stop you being able to find a new home
  • Help & support when struggling to live independently

There’s lots of reasons people get into housing difficulties. Facing homelessness is stressful and you need to know the options available to help solve your housing problem. In many cases by taking action straight away, your homelessness can be avoided.

If you’re facing housing difficulties, the most important thing to do is get advice as soon as possible. If you think you are, or may be about to become homeless, contact Tameside Housing Advice on 0161 331 2700. Monday, Tuesday, Wednesday & Thursday 9.00am – 5.00pm Friday 10.00am – 4.00pm .

Outside of these hours, if you have a homeless emergency and you are homeless tonight contact: 0161 331 2888.

Drop in Sessions:

Housing Advice: 119-125 Old Street, Ashton - under - Lyne, OL6 7RL
Tuesday, Thursday and Friday 9.00 am – 1.00 pm

Office Visit:  
If you are homeless or you need to leave your home urgently you can visit us at:

Address: 119-125 Old Street, Ashton - under - Lyne, OL6 7RL

Monday to Thursday    9.00am – 3.00pm.
Friday                           10.00am – 1.00pm.

  • For more information:
  • Telephone: 0161 331 2700 / OOH 0161 331 2888

Tameside Women & Their Families Centre

We provide safe temporary accommodation for women and their children who are fleeing domestic abuse. We provide on site practical and emotional support including advice on:-

  • benefits
  • health
  • education
  • housing assistance and re-settlement

We run coffee mornings with guest speakers, decorating courses, confidence and assertiveness courses, cookery and sewing club. We also provide support to mums around all aspects of parenting, including running surviving teenagers and positive parenting courses. we also carry out therapeutic one to one and group work with children and young people. We offer counselling services to women and children living in the refuge and those we work with on an outreach basis. We take referrals from external agencies and individuals. There is a 24 hour helpline that will give advice and support around domestic abuse.

Referral Details:  Via external agencies or self referral and telephone

Centre Point

Centrepoint provides housing and support for young people in London, Manchester, Yorkshire and the North East and through partnerships all over the UK. We aim to give homeless young people a future and we want to end youth homelessness. Centrepoint is not a 9-5! We run hostels seven days a week, every week of the year - even Christmas day. Our staff are dedicated to making sure we can help every young person that comes through our door, from support workers, to fundraising, to finance and our board.

Centrepoint supports more than 9,200 homeless young people a year into a home and a job.

We think it's time to end youth homelessness in the UK.

  • Telephone: 0808 800 0661 Monday - Friday 9am - 5pm
  • Email:
  • Visit:


Emmaus (pronounced em-MAY-us) is a homelessness charity with a difference. We don’t just give people a bed for the night; we offer a home, meaningful work and a sense of belonging. For many people who have experienced homelessness, losing their self-esteem can be the most damaging part of their experience. Being on your own, with no support around you can be soul destroying, leaving you feeling worthless. Finding your way out of that situation isn’t easy, particularly when the only options available are temporary fixes, offering a bed for the night but little to occupy your days.

Find your local Emmaus here:

Mustard Tree

We believe in a Greater Manchester where everyone has the opportunity to be a connected, valued and contributing member of society.

Our focus is on tackling both the causes and consequences of poverty by offering:

  • Provision: When people are in crisis we offer food, clothing and furniture. By meeting their basic needs we establish a relationship of trust and open the door of welcome, hope and possibility.
  • Progression: We offer life-skills, training, volunteering, education, mentoring and employment opportunities to help people to increase their resilience and enable them to escape poverty and homelessness – for good.
  • Partnership: We work collaboratively with our beneficiaries, enabling them to contribute to the Mustard Tree Community and work with them to set self-determined goals, as well as working with individuals, agencies, businesses and community groups to broker long-term solutions to the poverty and inequality in our city.

the wellspring

We don’t judge anyone. We are a charity. We are not government funded or a council department. We provide advice and guidance on homelessness situations and circumstances and lots of other topics. All our staff are very knowledgable of the benefits system, housing law, employment, mental health, drugs and alcohol, debt, criminal justice. We sit down with each individual and create a plan of action to take to improve their situation, this could be either a long term or a short term goal. We make sure every potential avenue of gaining housing is explored with each individual and we provide furniture and ongoing tenancy support when we have got someone back in to housing. We find that homelessness can often be prevented or resolved by very simple things. Simple pieces of advice and support, interventions at the right time and giving professional guidance, but most of all, positive engagement with the client group. It is that positive engagement that has created 10,985 positive outcomes. It is very much down to the skills and dedication of the project staff and volunteers to have such positive engagement with vulnerable people in Stockport. The Wellspring is without any doubt a very productive project. 
  • Address:
  • The Wellspring
  • Harvey Street
  • Stockport
  • SK1 1YD
  • Telephone: 0161 477 6344
  • Email:
  • Visit:


YMCA is the largest provider of safe, supported accommodation for young people in England and Wales. We offer more than 9,100 beds, which includes everything from emergency accommodation through to supported longer-term housing and youth hostels. Our philosophy of supporting young people holistically means we provide not only a bed but also help a young person gain the training, skills and confidence to go on to lead independent lives. YMCA provides a home to more than 18,000 people experiencing homelessness each year, making us the largest voluntary sector provider of supported housing for young people in England and Wales. This includes (number of residents):

  • Emergency accommodation – 2,390
  • Supported hostels and foyers – 12,350
  • Supported lodgings – 417
  • Move-on housing – 1,520
  • Floating support – 890
  • Hotels and youth hostels – 81,630
  • Address:
  • 6 Henry Street
  • Hyde
  • Cheshire
  • SK14 1HP

The Salvation Army

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church.

Manchester Settlement

Manchester Settlement is a provider of Young people’s Supported Housing over 3 projects. First Key Homes and Young Peoples Housing Project, offer accommodation and intensive support of on average 3 hours week to LAC, Care Leavers and single homeless persons with support needs. Our new service Next Step housing provides a step down service bridging the gap for care leavers from supported housing and living independently. Young people aged 16-24 can be referred to Manchester Settlement via various agencies working with the young person.

  • Telephone: 0161 974 1300
  • Visit:


Boaz provides accommodation and holistic support for refused destitute asylum seekers, and homeless refugees in Greater Manchester. We manage an ever-growing waiting list of people who are in need of accommodation and support. Each week referrals are considered and if accommodation is available, those in most need of support are offered accommodation. Boaz accommodation is time-limited. We usually offer a package of accommodation and support for a period of up to one year. We have three types of Boaz accommodation please see website for more details. 

  • Telephone: 0161 202 1056
  • Email:
  • Visit:

Just life

Justlife Manchester works to ensure people’s experience in unsupported  temporary accommodation is short, safe and healthy as possible. The Justlife Centre: To build solid foundations of hope the Manchester Centre provides one-to-one keywork support, activities, workshops and referrals to empower adults, housed in unsupported temporary accommodation (homeless B&Bs), move towards employment, independent living and improved health and wellbeing.

  • Address:
  • 1479-1489 Ashton Old Road
  • Manchester
  • M11 1HH


Riverside is a group of complementary businesses driven by a clear social purpose, with a charitable housing association at its core. We transform lives by providing well maintained, good quality affordable housing whilst creating opportunities to increase household income through our programmes of employment, affordable warmth and money advice. Through our housing, care and support services we enable people facing a wide variety of challenging circumstances to lead more resilient and independent lives. We revitalise neighbourhoods by building new homes, creating and maintaining green spaces and bringing people together through our community engagement programmes.

We provide:

  • affordable homes to rent for singles, couples and families
  • care and support for older people, those at risk of homelessness and other people facing significant challenges in life
  • affordable homes for sale for shared owners and leaseholders
  • market homes for sale to generate profits for our social purpose core business (through commercial subsidiaries and joint ventures)
  • extra services to help sustain tenancies including money advice, employment support and affordable warmth advice.    
  • Customer Service: 0345 111 0000
  • Email:


We are Onward, a leading provider of quality, affordable homes for rent and sale in the North West. From Southport to Stockport, we own and manage over 35,000 homes right across the region. But we do more than just provide a roof over our customers’ heads. We’re here to make a real difference. We offer help and support to vulnerable people facing a range of challenges, and create strong and vibrant communities that our customers can be proud to be a part of. We believe that everyone deserves a place to call their own, which is why we’re committed to building more new homes throughout the North West for those in housing need.

Possabilities Homeshare

Homeshare is when one gives a spare room, and another offers up to 10 hours of social support in return. Often people just need a little bit of support – shopping, gardening, cooking, whilst others, who could provide help, find it hard to get onto the property ladder or save for their tuition fees.
Please click here for some case studies of the service

Please click here for Homeshare FAQ's(0.64MB) are an online letting portal with the sole purpose of helping students find the best property for university. Whether you are starting at a new university or continuing your education as a current student, we can help you find the perfect accommodation. Our team work with a variety of private landlords, letting agents and halls providers to bring you the best student properties available in the UK.

  • Visit:

Find your local homelessness services here

For help with Domestic Abuse

For information on Rough Sleeping please see attached file(0.04MB)

For Housing Services

Contact Information
Contact by Post

Family Information Service
St Peters Children Centre
Trafalgar Square
Contact by Telephone
0161 342 4260