Information, Advice and Support

Tameside Citizens Advice Bureau

We aim to provide the advice people need for the problems they face and improve the policies and practices that affect people's lives. We provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. We value diversity, promote equality and challenge discrimination.

  • Address:
  • Clarence Arcade
  • Stamford St
  • Ashton-under-Lyne
  • OL6 7PT
  • Telephone: 0300 330 1153

Ridge Hill Citizens Advice Bureau

We aim to provide the advice people need for the problems they face and improve the policies and practices that affect people's lives. We provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. We value diversity, promote equality and challenge discrimination.

  • Address:
  • Big Local Hub 4 Ambleside Ridge Hill
  • Stalybridge
  • Cheshire
  • SK15 1EB

Open Wednesday morning 9am - 12pm

Tameside Women and their Families Centre

Location: Tameisde 

We are a centre for all women aged 18yrs+ and their families who live in the Tameside area. We offer 1-2-1 and group support for women who want to make changes to their life but don't know where to start.

  • Creche for children 5yrs and under
  • Lunch and refreshments provided
  • Weekly gym sessions
  • Housing drop in
  • CAB drop in
  • Legal advice
  • Debt advice
  • Alcohol and drug Services
  • Domestic Violence advice

We deliver a range of groups supporting women with issues such as mental health, drugs and alcohol, employment and training, parenting, self esteem and confidence.

We also run English and Maths classes and there are many volunteering opportunities available

On Wednesdays we run a group from Silver Springs School, Ridgehill, Stalybridge

Office Opening Times: Monday 9-5, Tuesday 9-7, Wednesday Closed, Thursday Closed, Friday 9-4, Saturday Closed, Sunday Closed

Referral Method: Self Refer, Telephone or drop in.


MiNTed Tameside

MiNTed is a free money information service, helping social housing tenants in Tameside to make their money go further, cut the cost of bills, and make informed decisions around money. We help people break the cycle of debt through looking at prioritising payments, accessing relevant services, and developing budgeting skills. We offer information and support around money related issues, helping people to feel more confident in making financial decisions and making their money go further. We offer support on a 1:1 basis and also run a variety of fun and interactive workshops. We provide information around saving money on household bills including making sure you're not paying too much for utilities. We provide information and guidance around banking and saving, credit and loans, benefits and savvy shopping. We help people to break the cycle of debt through looking at prioritising payments, accessing relevant services, and developing budgeting skills. Every participant's journey with MiNTed is individual to them. They can access as much or as little information as they require.
  • Address:
  • 7 Wellington Street
  • Ashton-under-Lyne
  • OL6 6AJ

The Money Advice Service

People face hard choices with money throughout their lives – at moments of crisis such as a divorce, or when they choose products such as a pension or car finance. Confronted with these events, most of us could make smarter decisions, given the right support. Yet 24 million people in the UK do not feel in control of their finances, and 8 million risk not being able to service their debts. We do the things that, if we don’t do them, nobody else will. Government has set MAS up, and funded us with a levy on financial services, to offer unique and essential help with money - whether that’s best delivered directly by us, or through others. We are in a fortunate and unique position, because we never sell anything to anyone. So we offer a comprehensive website with fast, free, independent help on everything from pensions to pet insurance. We offer a call centre with highly trained staff who can tell people where to get the right help at the right time on any financial topic.

We use evidence to understand who across the UK most needs help. We find out what works. We deliver this through partners where we can, or directly if not, to improve the ability of people to manage their money. 

Got a question? Web chat with one of our advisers, please see website for more info.

Welfare Rights

Please click here to download document for relevant information. (0.22MB)

School Admissions Relevant Information

Please click here to download the starting out poster.(1MB)

Please click here to download the moving on poster.(1.14MB)

Family Information Service

We are a free, impartial service that aims to help all families find information, advice and support, when they need it, were they need it.  We can provide you with advice on childcare,  Free Entitlement Funding (FEF) for 2, 3 and 4 year olds, children's centre activities and how to register as a child minder or set up a childcare business. We also have a wide variety of information about local and national services that can offer assistance to families and can put you in touch with these services if you need further support or information.  With so much information about, it can sometimes be difficult to know where to start or who to contact to find exactly what you need. This is where the Family Information Service (FIS) can help.

To give you an idea of how we can help have a look at the questions below and if you can answer yes to any of them, get in touch!

  • Do you need to find good quality childcare so that you can work, train or study?
  • Are you looking for things to do as a family or activities for children and young people to do?
  • Do you want to talk to somebody about a health, education or parenting issue?
  • Are you looking for services and support for your child with additional needs?
  • Thinking of working with children or setting up a childcare business?
  • Telephone: 0161 342 4260
  • Email: fis@tameside.gov.uk

The Patient Information Centre

Location: Ashton 

The centre is for patients, their carers and family members whether an inpatient, outpatient or patient of a GP. The office is open Monday to Friday and when closed you may leave a message on the telephone voicemail service or by email. Please do not forget to leave your contact details so that we can answer your enquiry as soon as possible.

The centre provides a free health information service which includes booklets on all key health conditions. We can provide you with the following information:-

  • patient information leaflets;
  • details of national and local support groups and health charities;
  • a directory of services and support provided by Tameside Council for support after you leave hospital.
  • Health information from national organisations, eg. Diabetes UK or the British Heart Foundation.
  • Internet based information from trusted websites
  • local self-help group contact details
  • council information and signposting to other services, such as The Carers Centre, Adult Services or PALS.

We are open between 9am and 5pm, Monday to Friday. Outside these hours you can leave a message on the telephone voicemail service, or you can email us.


Advice Now

Advicenow is an independent, not-for-profit website, run by the charity Law for Life: the Foundation for Public Legal Education. It provides accurate information on rights and the law. We believe that everybody should have access to clear and effective guidance to help them deal with law-related issues.

Age UK

We help millions of people to know their rights and make the best choices for later life. We put people in control of the care they receive, while sharing best practice to improve services. We tackle loneliness, get older people active, and support people to stay independent for longer. We run campaigns and conduct research to help make later life better for older people today and tomorrow. We help the network to offer vital community support by providing unrestricted income, helping it raise money, and working together to improve quality. Age UK’s international charity delivers our work in some of the poorest countries around the world.  


Free Parenting Plan and Advice on Divorce & Child Arrangements
Oratto understand that family break-up is a very challenging and emotionally stressful life event. Knowing where to begin to look for advice and information is difficult; Oratto provide free information and advice on all family law matters to anyone who is seeking such support.
Our website is a great online free resource full of useful information on a wide range of family law matters, including:
Divorce and civil partnership dissolutions
Financial settlements in divorce or civil partnership dissolutions
Child arrangements, and disagreements over arrangements,
Child Abduction
The stages of divorce
Pre-nuptial agreements
Cohabitation separation
Please visit our website to see the full extent of the information and guides available. https://oratto.co.uk/
Oratto have written a comprehensive Parenting Plan to help parents have a constructive discussion about parenting their children after a separation or divorce. The Parenting Plan covers a wide number of areas and gives parents the opportunity to consider all aspects of their children’s’ lives. Parenting Plans more flexible than Child Arrangements Orders (which require mandatory safeguarding checks) and can be changed easily and with minimal expense; and mean that parents do not need to go to Court.
Parenting Plans can be used for a variety of purposes, including:
  • Proposing suggested arrangements for the consideration of the other parent
  • A mediation process
  • Enabling a discussion between parents about child arrangements
  • Formalising agreed arrangements for children
  • Including a parenting plan with a C100 application for a child arrangements, specific issue or prohibited steps order.
Oratto’s Parenting Plan can also serve as a formal agreement between parents on the arrangements for their children, and how they would like to co-parent and bring their children up after separation or divorce.

Oratto's experienced Immigration solicitors are able to advise and assist on a wide range of immigration matters, including:
  • Coming to the UK as a visitor, 
  • Coming to the UK as a child visitor,
  • Student visas,
  • Business vistors,
  • Sportsperson visas
  • Coming to the UK to get married or register a civil partnership
  • Sponsoring a visitor, 
  • Temporary Worker Visas
  • Indefinite Leave to Remain, 
  • Appealing an unsuccessful application,
  • Human Rights & Asylum
  • Ancestry Visas, etc
We offer a range of fixed-fee services, including applications and appeals. We provide services to people across England & Wales.
Languages spoken: English, Bengali, French, German, Gujarati, Hindi, Italian, Marathi, Mirpuri, Polish, Punjabi, Urdu.
We offer a free initial telephone consultation (maximum of 30 minutes) with our experienced family law advisers. You can discuss your situation with our advisers who will be able to offer you advice and information specific to your circumstances. To book your free consultation, please call our Helpline on 01243 850603, or email us at contact@oratto.co.uk. All calls and emails are confidential.