Accessibility Toolbar Accessibility Statement




Location: Norwich 

National Organisation providing advice and support to people with eating disorders. If you are having trouble with food and think you might have an eating disorder then you can contact this service for advice and information on the helpline number given below:-

 For the Adult Helpline, please call 0845 634 1414. This helpline is available to anyone over the age of 18 and is open Monday to Thursday 1.30pm – 4.30pm. Alternatively, you can email

For the Youthline, please call 0845 634 7650. The Youthline is available to anyone aged 25 or under, and is open Monday to Thursday 1.30pm – 4.30pm. You can also text the Youthline on 07786 20 18 20 - send us a message and we will get back to you within 24 hours. There is also a Youthline email service at

Referral Details: Self referral

Cost: None

  • Address:
  • Wensum House
    103 Prince of Wales Road
    NR1 1DW


Location: National 

We provide emotional support to children, young people and adults on any issue throughout the UK. We can refer callers to local or specialised help when needed.

We aim to work with callers to help them to take responsibility for and control their own lives and be responsible for their own choices and decisions.

We work with callers to help them to develop an inner feeling of strength and to help them to learn to value themselves in order that they can walk away from any 
abusive situation, and work on increasing confidence and self esteem. 

We deal with a wide range of issues including:-

  • Child abuse
  • Bullying
  • Self harm
  • Eating disorders
  • Mental health
  • Depression
  • Relationships
  • Family bereavement
  • Anxiety
  • Stress
  • Rape and sexual assault

Whilst the helpline is open for a minimum of 15 hours per week (number listed below) callers will always be notified of the next opening time.

Open: Mondays 8:30pm - 10:30pm, Tuesday, Wednesday and Thursday 5:00pm - 7:30pm

Referral Details: Self Referral

Cost: Free

Age Range: All ages

Helpline: 01708 765 200

Admin: 01708 765 222



Location: Ashton 

Mind offers a number of different services and volunteering opportunities:-

1-2-1 Service

          Providing the opportunity for people to discuss any worries or concerns with a trained worker.  All

          information is treated confidentially.

Counselling Service

             This can be accessed via a 1-2-1 appointment where  clients are offered up to twelve weeks of counselling.

F.A.S.T. Service

             Helps to find solutions together to any problems that you may be having


              Offers a wide range of course running throughout the year (please contact for more details)


             Regular drop-in sessions are held for things such as smoking cessation, welfare rights and routes to work, plus more

Vegetarian Cafe

          Serving healthy "Good Mood Food"

If you would like more information about the service then please contact them using the number provided.

Open: Monday - Thursday 10.00am-4.00pm, Friday 10.00am-3.00pm (Counselling offered until 7.00pm)

Referral Details: Self Referral by telephone, drop-in or by appointment

Access/Facilities: Disabled access (open all year round)

Cost:  Contact for details

Age Range: 16 years and above

  • Address:
  • 216-218 Katherine Street
    OL6 7AS

Off the Record

Location: Hyde 

We understand it can be difficult to make that first contact or appointment with us. For this reason, we run weekly 'Drop In' sessions, where you can just turn up to speak to a counsellor, without an appointment, on a one-to-one basis, in confidence. You can also use this time to find out more information about our services.

We run a Drop In session in Hyde, Tameside each week and one in Oldham Town Centre. You can use the Drop In facilities on a regular basis, or just as and when you need us - depending on how you feel. You are more than welcome to bring a friend or family member for support, we have a waiting area for them.

On Wednesdays in Tameside, you can Drop In between 3.00 p.m. and 6.00 p.m. at our main office;

  • Off The Record
    45 Clarendon Place,
    Hyde, Cheshire
    SK14 2 ND


At Oldham on Wednesdays we also have a Drop In between 2.00 p.m. and 5.00 p.m. at Positive Steps

  • Oldham Medtia Place
    80 Union Street
    Oldham OL1 1DJ

If you need more information about the Drop In sessions or anything else regarding Off The Record why not give us a ring on 0161 355 3553. We are here Monday to Friday and have an out of hours answer phone service. Just leave us your name and telephone number we will always ring you back.


Healthy Young Minds

At Healthy Young Minds Tameside and Glossop (formerly CAMHS) we offer specialist services to children and young people who are experiencing mental health difficulties. 

We help children and young people up to the age of 16 years and from 16-18 years for young people on particular pathways.  Some of the problems that we an help with include: Anxiety Depression Eating disorders Psychosis Post-Traumatic Stress Disorder (PTSD) Self-harm ADHD (Attention Deficit Hyperactivity Disorder) ASD (Autistic Spectrum Disorder) More complex psychological difficulties

We also provide consultation, advice and training to other agencies and accept referrals from a wide range of professionals.The team is multi-disciplinary, which means our clinicians come from a range of clinical and professional backgrounds.

This may include psychiatrists, nurses,social workers or psychologists amongst others. 

Open: Mon-Fri 9 - 5.

  • Child & Family therapy Service, Springleigh
  • Address:
  • Waterloo Road
    SK15 2A 
  • For more information:
  • Tel: 0161 716 3600
  • Fax: 0161 716 3601
  • Parking Available: Yes
  • Visit:

The  Anthony Seddon Fund

Location: Ashton

We are a small mental health charity passionate about helping local people living with mental illness and its effects. We advance awareness and educate the general public, in particular children and young people, in all areas relating to mental health and well-being. We aim to improve the quality of life of those affected by mental health issues, their families, friends and carers, in Tameside by promoting and protecting their physical and mental health through support, education, practical advice and provisions of financial assistance. Our work is conducted alongside a wide variety of other organisations and agencies, to help us to meet these objectives. We are run entirely by unpaid volunteers. The vast majority have lived experience of mental illness, or are actively caring for someone who has. Our charity shop and well-being centre are based centrally in Ashton-Under-Lyne, Tameside. 

  • Telephone:  0161 376 4439
  • Email: (Please note: this email may not be monitored on a daily basis, please bear with us in replying)
  • 12 George Street, Ashton-under-Lyne, OL6 6AQ 
  • Visit:

The Hive

Location: Ashton

Drop in

This service is a 20 minute 1-2-1 appointment that a young person can access to discover what services are available to them and be signed up or signposted to relevant support. This can be used as an offloading space where the young person can “drop in” sporadically to talk to a worker.  We also have bookable time slots available throughout the evening, so you are able to book before you come! Remember that the last drop in slot will be at 7:00 pm.

Early Intervention

This service can help Children and Young People with low level mental health such as Anxiety, Low Mood, Stress, Anger and Confidence. The model works via facilitated self-help, where our Early Intervention Practitioners will support the young person with low level CBT and help educate on the condition. These sessions are 1-2-1 and short, brief sessions of 30 minutes for a duration of 5 weeks. You can be referred onto this after attending a Sort it! Drop in. Remember that the last early intervention appointment is at 7:30 pm.


Counselling is a 121 service offered within the Hub hours in one of our therapy rooms. The service offers up to 8 session to a young person where they can explore any issues that are going on for them. The sessions are confidential to the young person, and wouldn’t be discussed with parents/carers without prior consent. Though we do work with carers as much as possible to encourage positive change outside of the sessions. You can be referred onto this after attending a Sort it! Drop in.

Bee Arty

Each week we’ll be holding an Art Space that Children and Young People are able to attend. Although the maximum number of attendees is 15, young people are able to drop in and out throughout the evening. The space will promote social inclusion, along with encouraging CYP to express their feelings through art, along with learning new skills. We split the art groups into juniors and seniors; Junior appointments (8-13) start at 4pm until 5:30pm, Our senior appointments (14-18) begin from 6pm until 7:30pm.

Extra Information

There is food and drink available for you and your family until 7pm, and a central café area where parents or carers are able to wait. If you are over the age of 13, you are welcome to come to The Hive on your own, however those under 13 will need a parent or carer present.

The Hive will be growing over the next six months, in order to grow efficiently we would love your feedback on new services or activities that you would like to be available. Email office@togmind with your suggestions for the new and improved Hive.

If you are interested in coming along on Wednesdays but want more information before you do then call our team on  0161 330 9223 or email with the subject line ’The Hive’.

  • Address:
  • 216-218 Katherine Street,
    OL6 7AS
  • For more information:
  • Phone: 0161 330 9223
  • Email:  

Combat Stress

When you are having a tough time, we’re there to help you tackle the past and help you to take on the future.
All our services are free of charge to veterans.
Our 24-hour Helpline is on hand to provide confidential mental health advice to all current and former military personnel as well as families and carers. Call 0800 138 1619, text 07537 404 719 (standard charges may apply for texts), or email

The Sanctuary - Self Help

Struggling To Cope? If you are in crisis overnight from 8pm - 6am, call us on 0300 003 7029

We provide support to adults who are experiencing anxiety, panic attacks, depression, suicidal thoughts or are in crisis.The Sanctuary offers a space to talk and assistance with coping after the initial crisis.

This service is available to residents (ages 18+) living in:

  • Manchester, Trafford, Salford, Stockport, Tameside, Glossop, Wigan and Leigh – from 8pm – 6am
  • Bolton – from 4pm – 12am (midnight)

The Sanctuary offers a space to talk and assistance with coping after the initial crisis. Overnight, The Sanctuary does not have beds so is not a place to sleep over. On the night of a visit, you can stay as long as you wish between 8pm and 6am. Some people choose to leave The Sanctuary once their initial crisis has passed and they have been able to calm down; others may need to stay longer. The length of your stay will vary according to your needs.

Don’t struggle alone overnight. If you’re experiencing anxiety, panic attacks, depression, suicidal thoughts or are in crisis, call us from 8pm - 6am.

  • Self Help
    1st Floor East
    Oakland House
    Talbot Road
    M16 0PQ


  • Provide confidential help and advice to young people and anyone worried about a young person
  • Help others to prevent young suicide by working with and training professionals
  • Campaign and influence national policy

Thinking of suicide?

Suicide is something PAPYRUS takes very seriously. If this is how you feel, please give us a chance to help

Call our helpline


HOPELineUK is a specialist telephone service staffed by trained professionals who give non-judgemental support, practical advice and information to;

  • Children, teenagers and young people up to the age of 35 who are worried about how they are feeling
  • Anyone who is concerned about a young person

Opening hours:

Mon - Fri: 10am-10pm,
Weekends: 2pm-10pm
Bank Holidays: 2pm-5pm

Anxiety UK

Anxiety UK is a member of the Association of Mental Health Providers. We work to relieve and support those living with anxiety and anxiety-based depression by providing information, support and understanding via an extensive range of services, including 1:1 therapy. We work regularly with external agencies and healthcare professionals to improve services for those living with anxiety and anxiety-based depression and also campaign to raise awareness of the conditions.

We can provide support and help if you’ve been diagnosed with, or suspect you may have an anxiety condition. We can also help you deal with specific phobias such as fear of spiders, blushing, vomiting, being alone, public speaking, heights – in fact, any fear that’s stopped you from getting on with your life.

With our help you can start to recover your confidence and forget your fear.

  • Address:
  • Zion Community Centre
  • 339 Stretford Road
  • Hulme, Manchester
  • M15 4ZY


  • Text: 07537 416 905
  • Infoline: 08444 775 774 Monday - Friday 9.30am - 5.30pm
  • Email:
  • Visit:

Bipolar UK

We're the national charity dedicated to supporting individuals with the much misunderstood and devastating condition of bipolar, their families and carers. Each year we reach out to and support over 80,000 individuals through our range of services.



Lighthouse provides a dual diagnosis for mental health, alcohol & substance misuse. We provide a full & diverse support package from rehabilitation to total independence. Our treatment programmes give you the freedom to choose a package tailor made to your individual needs. We are vibrant, dynamic & build on relationships

  • Address:
  • 44 Farrant Road
  • Longsight
  • Manchester
  • M12 4PF

The Mix

Life’s tough, we know that. It can throw a lot your way and make it hard to know what the hell to do with it all.

So, welcome to The Mix. Whether you’re 13, 25, or any age in between, we’re here to take on the embarrassing problems, weird questions, and please-don’t-make-me-say-it-out-loud thoughts you have. We give you the information and support you need to deal with it all. Because you can. Because you’re awesome.

We’ll connect you to experts and your peers who’ll give you the support and tools you need to take on any challenge you’re facing – for everything from homelessness to finding a job, from money to mental health, from break-ups to drugs.

We’re a free and confidential multi-channel service. That means that you choose how you access our support, without the worry of anyone else finding out. Whether it be through our articles and video content online or our phone, email, peer to peer and counselling services – we put the control in your hands. You can even volunteer with us too. We want to be the first place young people turn to get support. Sometimes what you’re told at school or at home just doesn’t cut it. We’re here whenever you need us, wherever you are. We can ensure you have all the best information to make the right choices for yourself.

Life is hard, but support doesn’t have to be. We’ve got this.

Looking for advice or support?

If you’re under 25 and need help call our helpline for FREE on 0808 808 4994. You can also speak to our trained helpline supporters on our one to one chat serviceThe Mix’s team will be able to connect you with a range of services to help you with your query.

ABC - Anorexia & Bulimia Care

Over 25 years of experience enables us at ABC to offer personal, on-going, emotional support and practical guidance for recovery for people struggling with Anorexia Nervosa, Bulimia Nervosa and Binge eating, in addition to related self-harm. 


To SAFEGUARD the lives of people struggling with eating disorders

To PREVENT an eating disorder from developing and claiming someone’s life

To CARE for the emotional and physical needs of people with eating disorders and their families, friends and colleagues

To ENCOURAGE recovery by equipping people with practical tools and strategies for living life

 To TRAIN and RESOURCE individuals and organisations working with people affected by eating disorders 


National Helpline and Email Support

Family Service

Befriending Service

Nutritional Support

Professional Training and Seminars

Medical training through the Royal College of General Practitioners (RCGP)

Resources and Published Literature

Online Education Platform 

Contact Information
Contact by Post

Family Information Service
St Peters Children Centre
Trafalgar Square
Contact by Telephone
0161 342 4260
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Customer Services Live Web Chat
Customer Services Live Web Chat