Accessibility Statement
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Council Tax Energy Bill Rebate    

  1. What is the Energy Bill Rebate for?
The government recognises that many households will need support to deal with the rising cost of household bills in 2022-23, driven by increasing energy bills.
 
To provide some immediate relief for these rising costs, while targeting those most likely to require support, the government expects councils to provide a £150 one-off payment.
 
The payment is to be made to households who on 01 April 2022 are in
  • Band A to D
  • Where it is the person’s sole or main residence
  • It is a chargeable dwelling
  • Only one £150 payment should be made per household, regardless of the number of occupants or liable Council Tax payers.
 
There will be a discretionary scheme in place for households such as those in Council Tax bands E and above.
 
  1. The £150.00 Energy Bill Rebate is not showing on my Council Tax bill.
The Government has stated that payments should be provided directly from councils into the bank accounts of eligible households.
 
  1. I pay by Direct Debit –
 How and when will I get paid the £150.00 Energy Rebate?
 
We will pay into your bank account and notify you when this has been sent to you.

Please note that the Council will recover any monies paid where information becomes available which may affect entitlement.

To ensure payments are being made to the correct bank accounts ID checks will be undertaken for anyone not paying by Direct Debit andthe Council will use a third partyto verify the necessary information.
 
  1. I DO NOT pay by Direct Debit –
How and when will I get paid the £150.00 Energy Rebate?
 
If you don’t pay by Direct Debit, don’t worry an application form will be made available in May for you to apply for the Council Tax Energy Bill Rebate and we will write to you to let you know when the application is available. We will update the information on this page as soon as we know when this can be achieved and ask for your patience whilst this work is being carried out.
 
In submitting an application, you must confirm that you have read, understood and consented to your data being processed in this way for the purposes of assessing your eligibility for a Council Tax Energy Bill Rebate payment.

To ensure payments are being made to the correct bank accounts ID checks will be undertaken for anyone not paying by Direct Debit and  the Council will use a third party  to verify the necessary information.
 
  1. I do not want the money paid into my bank account, can I have cash?
No. Payment will be made direct into bank accounts.
 
  1. I live in band A to D but  I am exempt from Council Tax, do I get the payment?
You will get the payment if the property is in one of the following exempt households:
 
  • property occupied only by students
  • property occupied by only by people under 18 years of age
  • property occupied only by people who are severely cognitively impaired
  • self-contained annexes occupied by elderly or disabled relatives
 
  1.  I live in band E to H and am struggling financially. Can I get any help?
There will be a discretionary scheme in place for households such as those in Council Tax bands E and above to provide support to people not automatically entitled to a £150 energy rebate payment and living in a band A to D property.  Eligibility criteria for this discretionary scheme has not yet been finalised. Details will be made available as soon as possible on this webpage.
 
  1. I have just received an energy bill and need the money now.
Tameside Council will make all payments as early as possible. We will update the information on our website as soon as we know when this can be achieved and ask for your patience whilst this work is carried out.
 
  1. I am not giving the council my bank details because I don’t want to pay by direct debit.
If you do not pay by Direct Debit, you will need to apply for the Energy Bill Rebate. An application form will be available on the website in May for you to complete and apply and we will write to you to let you know when the application form is available.
 
  1. How will I be informed when I will get paid?
A notification letter will be sent to you when the payment has been made to your bank account.
 
  1. My partner and I split all the bills so can we have £75 each.
No. Payments must be made directly to the Council Tax bill payer of eligible households; we are required to carry out pre-payment assurance checks to verify that the bank details held match the liable taxpayer named on the Council Tax records before issuing the payment.
 
Due to the large amount of payments that the council have to make, it will not be possible to split amounts between different people in the household.
 
  1. Why can only one amount of £150 be paid per household when there are several adults living here?
Only one amount of £150 can be paid per household in accordance with guidance from central government.
 
     13. How is my information being used by the Council? 

Automated Decision Making (ADM) will take place for any person who is eligible under the main scheme (band A-D property) who pays their Council Tax by Direct Debit, as an automated check will be run to confirm the liable person’s name matches the name on the bank account the Direct Debit originates from.  If they match, the rebate will be paid automatically.  Only bank account checks are undertaken for existing Direct Debit payers. 
 
Bank account and ID checks will be undertaken for anyone applying under the main scheme (band A-D property) who does not pay by Direct Debit and for all applicants to the discretionary scheme. Where those criteria are satisfied, payment will be processed automatically.  Where the automated checks are not satisfied, TMBC staff will review the application and work with the applicant to resolve in order to make payment. 
 
You can go the link on the website to view the Council’s privacy notice and how your data may be used:
Tameside Metropolitan Borough Council Privacy Notices for Governance and Pensions

     14.   I’m overdrawn with my bank, what can I do?

If you are overdrawn you can exercise the ‘first right of appropriation’ on the Council Tax Energy Bill Rebate payment. You can tell your bank the payment should only be used as financial support to pay your energy bills. This protection is called a ‘first right of appropriation of funds order’.
You need to contact your bank making it clear that a deposit may be due of £150, which is for financial support for rising energy bills. You will need to advise your bank that you are exercising your first right of appropriation of these funds.