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Health Information Centre Assistant

Volunteer Role Description

Role Title

Health Information Centre Assistant


The Health Information Centre in Tameside General Hospital


All Year round


Weekdays during office hours



Why We Want You

The Health Information Centre at Tameside General Hospital provides a free health information service which includes:

  • Leaflets on all the key health conditions
  • Details of national and local support group
  • Internet based health information
  • Information in a range of community languages
  • Staff available to help patients and their carers find the information they need

Information is an important part of health care whether in preventing ill health, reducing accidents and illness, managing conditions or helping recover from operations or other treatment. We require volunteers to support the Health Information Centre Manager in the provision of a health information service to patients, hospital staff and visitors. We are also looking for volunteers to visit wards and clinics to ensure the information in these areas is up-to-date and tidy.

Skills/Qualities/Qualifications Required

Volunteers must:

  • Have an interest in health and social care issues
  • Enjoy working with people, be friendly and non-judgemental
  • Have good basic administrative skills, including use of office equipment
  • Be able to record information clearly and accurately
  • Be confident in using computers and the Internet for producing documents and finding information

What’s In It For You?

You will work in the brand new Health Information Centre at the heart of the new Tameside General Hospital alongside a team of other volunteers. You will be able to build up existing or develop new skills in information work, customer service, administration and health care with lots of direct patient contact. Volunteering with us will particularly suit people wanting to work in health and social care or information work. We provide a comprehensive induction, regular support and ongoing training.

Expenses will be reimbursed.

For More Information

Contact Information
Contact by Post

Health Information Centre Manager
Tameside Hospital NHS Foundation Trust
Fountain Street
Contact by Telephone
0161 922 4699