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Debt Advice Service

This specialist service is based within the Council’s Welfare Rights Service. We offer free, independent, and confidential advice, support and assistance with debt problems.

If you have a county court hearing for mortgage or rent arrears

Text 'court help' and your name to 07980993678, and we will ring you back. Alternatively, you can phone 0161 342 3494 to speak to our admin team.

Depending on your circumstances, we may be able to help by: 

  • Checking you are getting all of the benefits you are entitled to
  • Drawing up a financial statement to see what money you can offer to your mortgage provider or landlord
  • Representing you at your county court hearing
  • Helping you prepare for your hearing if we are unable to represent you
  • In some cases, by negotiating a payment plan with your mortgage provider or landlord before your hearing

If you rent your home from a private landlord, and have a county court hearing date, Shelter Manchester can offer advice and support. They can be contacted on 0344 5151640.

If you have mortgage or rent arrears but no date for a county court hearing

If you are worried about paying your mortgage or you have rent arrears, but you do not yet have a date for a court hearing, you should fill out our on-line referral form or come along to our debt advice drop-in (see below).

If you are a New Charter tenant, you may be able to get help faster by contacting the New Charter debt advice team on 0161 331 2456.

If you rent your home from a private landlord, and you are worried about rent arrears, Shelter Manchester can offer advice and support. They can be contacted on 0344 5151640.

If you need more general debt advice

You can get help with a general debt problem from Tameside Citizens Advice Bureau. Citizens Advice deliver a drop-in service at their office at Clarence Arcade, Stamford Street, Ashton-under-Lyne, between 9.30am – 12.30pm, Monday to Friday.

If you are a New Charter tenant, you can also get help with a general debt problem by ringing the New Charter debt advice team on 0808 1782330.

Contact Information
Contact by Post

Welfare Rights
Clarence Arcade
Stamford Street
Ashton-under-Lyne
Tameside
OL6 7PT