Service Charter

Creditors

To provide a high quality payments service to all creditors courteously and efficiently.

We will:

• Make payments within agreed credit periods or within 30 days
• Correct mistakes within three working days

You can help us by:

• Sending your invoices in promptly
• Letting us know how we can improve the service

If you are unhappy

If you have had recent dealings with us and did not receive this level of service or are unhappy with the content of the above statement please let us know by making a complaint online

You can get in touch with us:

Contact Information
Send us a Message	Exchequer and  Support Services (Creditors Section) Tameside MBC Council Offices Wellington Road Ashton under Lyne Lancs OL6 6DL View local map
0161 342 3818