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Food Safety - Service Charter

Service Charter


Food Safety

We will:

  • We will visit all food premises due for inspection throughout the year
  • Respond to complaints about deficient food hygiene practices or unfit food within 3 working days.
  • Provide 'Foundation Level 2 Food Hygiene' training courses at regular intervals throughout the year.
  • Continue our programme of bacteriological testing of food intended for sale for human consumption. 

You can help us by:

  • Co-operate with any request for information to progress an investigation.
  • Be prepared to allow time to discuss the outcome and recommendations arising from a food premises inspection.

If you are unhappy

If you have had recent dealings with us and did not receive this level of service or are unhappy with the content of the above statement please let us know by using our complaints system.

Contact Information
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Contact by post

Environmental Safety and Hygiene
Tameside MBC
Council Offices
Wellington Road
Ashton under Lyne
Lancs
OL6 6DL

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Contact by Telephone
0161 342 8355
Contact by Fax
0161 342 2275

Page last updated: 27 October 2008