Service Charter

Health and Safety at Work

We will:

• We will visit all premises due for inspection
• Respond to complaints concerning health and safety or workplace conditions within 3 working days.
• Respond immediately to fatalities in the workplace.
• Carry out 'Basic Health & Safety' training courses at regular intervals throughout the year.

You can help us by:

• Co-operate with any request for information to progress an investigation.
• Be prepared to allow time to discuss the outcome and recommendation arising from a premises inspection.

If you are unhappy

If you have had recent dealings with us and did not receive this level of service or are unhappy with the content of the above statement please let us know by using our complaints system.