How does it work and what response will I receive? 

Some alarms you activate yourself, new Telecare alarms rely on sensors to automatically alert our control room. Some alarms are worn on the wrist or around the neck; others are fixed. The Bogus Caller alarm will be fitted near the front door. Other alarms are fitted where they are best able to detect gas, smoke, water etc.
 
If your alarm is activated, the Community Response Service will always respond and take appropriate action to keep you safe; speaking with you, sending a worker, calling the emergency services or contacting someone else on your behalf if you prefer it.