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How to Contact Us

Lying seven miles due east of Manchester, in the North West region of England, Tameside is a neat, compact Borough in an area of scenic beauty, industrial heritage and easy communication with the rest of the country.

Our Customer Service Centre is located at Tameside One which is located at Market Place, Ashton under Lyne, OL6 6BH, the map below illustrates how to find us. Here you can get in depth specialist advice on Housing Benefit and Council Tax issues plus help with Disability Living Allowance and Personal Independence Payment application forms. An appointment will be required for any Disability Living Allowance or Personal Independence Payment application but there is no need to make an appointment for any other enquiry. To make an appointment you can call into Tameside One or telephone 0161 342 8355.

At all libraries within the Borough, you will be able to pay all your council bills by credit/debit card or by cheque and have your documents verified for Housing Benefit purposes. Library staff can also provide information on Council Services.

The correspondence address for Tameside One is:-
Tameside Metropolitan Borough Council
Tameside One
PO BOX 317,
Ashton under Lyne,
General Call Centre phone number – 0161 342 8355

The registered office and geographical directional address and for the purpose of legal/serving of notices is:-

Tameside Metropolitan Borough Council
Tameside One
Market Place
Ashton under Lyne

     Tameside One Map

Other Useful Email Addresses and Service Telephone Numbers


Customer Services Live Web Chat
Customer Services Live Web Chat