Accessibility Statement
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The Right to Restrict Processing

This right may be exercised in circumstances where

  • We need time to consider your representations where you are:
    • Contesting the accuracy of the personal information we hold about you; or
    • Objecting to our processing of your information;
  • It has already been determined the processing is ‘unlawful’ and you ask us to retain and ‘restrict’ its use;
  • We no longer need to retain your personal information but you ask us to retain it for the establishment, exercise or defence of own legal claims.


If you make a request we will let you know if we agree to restrict access to your information for one or more of the above reasons.


If we decide a restriction is appropriate, we will endeavour to notify any recipients of your personal information and let you know who they are if you ask us to do so.  


Where processing is restricted, as well as storing your personal information we will only process it during the period of restriction:


  • With your consent; or
  • If it is necessary for the establishment, exercise or defence of legal claims;
  • If it is necessary for the protection of the rights of another person; or
  • If it is necessary for reasons of important public interest, including for example, communicating with the Information Commissioner.


Where a restriction is applied pending a determination of ‘accuracy’ or any ‘objection’ you may have submitted, we will let you know the outcome of your representations and will notify you prior to lifting the restriction.


Where the reason for the restriction is for one of the other reasons above, the erasure of the personal information will not take place until we have resolved evidential issues with you.   


We will also tell you about your right to complain to the Information Commissioner if you are not satisfied.   


If you wish to restrict the use of your information, please click here.  Requests must be in writing and include 2 proofs of identity, one of which must be photographic and the other proof of your address