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Energy Saving Advice and Tips


Energy Advice during COVID-19 Pandemic

We know many of you will be facing financial uncertainty due to COVID-19, there may also be concerns about increased energy bills due to working from home, please see below, some helpful advice should you need it:
  1. Make sure you are not paying too much, use a comparison site to check you are on the cheapest tariff, you may wish to contact your current supplier to make sure you are on their cheapest tariff available.
  2. Contact your supplier, if you are struggling financially the more the supplier knows, the more they can help.
  3. Ways to lower your own energy use:
  • Turning the thermostat down – even one degree can make a big difference on your bills
  • Avoid heating rooms you’re not using by turning the radiators down
  • Unplug devices when not in use

Help with your pre-payment meter

  • If you are unable to leave your home to top-up your pre-payment meter you will need to contact your supplier.
  • Your supplier will help find alternative methods of topping up, which may include:
    • Letting someone else top-up on your behalf
    • Add funds to your account
    • Sending a pre-loaded top-up card

Useful Resources

Government Websites - check the government websites for help and updates.


Big Clean Switch

Fancy Saving Some Money and Helping to Save The Planet Too?
Sounds too good to be true but it’s not! Greater Manchester Combined Authority have a pioneering green energy campaign: The GM Big Clean Switch Campaign:
This campaign can help you save money by switching your fuel tariff to a renewable energy tariff (energy that has come from renewable sources rather than fossil fuels).
Greater Manchester residents are currently enjoying average savings of around £300 by switching via the Big Clean Switch. It’s really easy to switch too! Please use the following link to learn more and switch -

Big Clean Switch


Be Winter Ready – Preparing for Gas Emergencies and Power Cuts

Whilst the UK’s gas and electricity supply is very reliable, bad winter weather can cause damage and disruption. We are therefore sharing this simple advice to help people prepare:

  • Know your free emergency numbers - for a gas emergency, dial 0800 111999 or in a power cut dial 105.
  • Prepare your home – keep a torch handy and get your appliances serviced by a Gas Safe registered engineer to prevent carbon monoxide poisoning. Vulnerable households can get extra support by signing up to the Priority Services Register. Contact your gas or electricity network to find out more. Visit to find out who your network operator is.
  • Keep your eyes open – keep an eye on the weather forecast and, if you have a gas emergency or a power cut, check on your neighbours.

Tameside Citizens Advice Bureau

Tameside Citizens Advice offer help in relation to utilities issues, enabling people to deal with issues with their utility suppliers. They also help with problems such as billing/meter readings, energy related government grants, fuel debts, switching methods, methods of payment, issues with supply, contract terms and conditions, customer service, price or tariff, warm home discounts and complaints. For more information call 0161 342 5005.


Tameside Age UK

Age UK can support you with a wide range of issues, including assistance to claim benefits, debt advice, rights to housing, consumer issues and legal matters. They also offer a handyman service and advice and support if you are facing homelessness or eviction.

Age UK Tameside or call 0161 308 5000


Electricity North West Limited Priority Services Register

Electricity North West Limited (ENWL) Priority Services Register caters for customers who may need extra help or support during a power cut. Once you have signed up ENWL will be aware of your individual circumstances and they can ensure you get the right help and support that you need in the event of a power cut.  


Money Saving Tips

There are many things you can do to reduce how much energy you use and how much is spent. Take a look at The Energy Saving Advice website and see if you’re saving as much energy as you could be.


Running Costs Calculator

How much energy do you use on household appliances – this calculator could help you work it out -

Running Cost Calculator