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On-Line Transactions

Completing On-Line Forms | Credit Card Payments

Adobe Acrobat Documents

Viewing Adobe Acrobat (PDF) Documents

Customising the way you view the site

Increasing the size of text

 

On-Line Transactions

 

Completing On-Line Forms

• Each on-line form contains fields (blank boxes).  You should type the responses to the questions in these fields.
• You can tab between fields or use your mouse to move into a field.
• Click the "submit" or "continue" button to move to the next section of the form.
• Mandatory fields are identified by a blue M You must type a response into these fields in order to continue.
• If the form requires you to enter information in a specified manner (ie. dd/mm/yy),  you should ensure that you follow the pattern.
• Certain fields are validated as you submit and may return an error message if you have input incorrect data.  These errors are identified with a red cross symbol  If you place your cursor over a red cross symbol the screen will display the nature of the error.
• When you have completed and submitted the form you will be given a reference number.  You should make a note of this number and use it in any future correspondence with us.

Credit Card Payments

• You can make a credit/debit card payment with any of the following cards: Delta, Visa, Mastercard, Solo, Switch, JCB
• You will be required to provide your personal details, details of the account you wish to make a payment for, plus your credit card details.
• Complete the form as described above.
• Your details are submitted over a secure server which means that the transaction is encrypted from the moment it leaves your PC until it reaches our server.
• The transaction is validated on-line and the money will be taken by the bank within 24 hours
• Please note, we do not store any credit cards details.

Adobe Acrobat Documents

 

Viewing Adobe Acrobat (PDF) Documents

• Each link to a PDF document is identified by the PDF logo .
• The file size of the document will also be displayed on the link.
• If you cannot view Acrobat documents you can download the free Adobe Reader here - click on the "Get Adobe Reader" logo below.

Customising the way you view the site

 

Increasing the size of text

• If you experience difficulty reading the text on our website, you may want to alter the size. To increase text size you need to change a setting on your internet browser.
• Internet Explorer users should click View > Text Size > ...  and select from the options
• Netscape users should click View > Increase Font