Tameside Homeless Service

Severe Weather Warning Friday 10th March 2023

The MET office weather forecast predicts the temperatures are to fall to zero degrees Celsius or below on Friday 10th March 2023 between 9.00pm and 9.00am the following morning. Therefore Tameside Severe Weather Emergency Protocol will be activated from 9.00pm on Friday 10th March 2023 .
 
We will continue to monitor the weather on a daily basis and will update this website on a daily basis.
 
Please contact 0161 342 2700 to come in from the cold and severe weather.
 
If you are homeless, and have nowhere to stay, please come out of the cold by contacting Tameside Council’s Housing Advice:


By Telephone
 
0161 342 2700
 
Monday to Wednesday: 9am – 5pm 
Thursday: 9am - 4:30pm
Friday: 10am - 4pm 
 
Out of hours telephone: 0161 342 2700
 
By Email
 
The number of calls the service receives is very high and it is often the case that you will receive a quicker response to your enquiry if you email the service. To contact us by email, please use the following e-mail address: housing.options@tameside.gov.uk. Please be aware this email is only monitored in office hours.

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As of 1 June 2022, the homelessness and housing advice service currently operated by Tameside Housing Advice will be delivered by Tameside MBC. The service is a Council service that has been contracted to Jigsaw Homes for many years.

Service delivery as of 1 June 2022 will remain largely unchanged and the service will continue to operate from its current location in Ashton under Lyne.

The Council’s website will be updated over the coming months.
 

NEW CONTACT DETAILS

The new main telephone number will be 0161 342 2700. Note this is a new number. The number of calls the service receives is very high and it is often the case that you will receive a quicker response to your enquiry if you email the service.

To contact us by email, please use the following e-mail addresses:
Homelessness/ Housing Options queries- housing.options@tameside.gov.uk
Housing Register queries- housing.register@tameside.gov.uk

If you already open to the service, you will retain the same Case Officer and will receive a letter notifying you of new contact details.

 

DUTY TO REFER

If you are a partner agency and want to submit a Duty to Refer, please email the Housing Options address above and we will send you a form for completion.
 

APPLYING TO THE COUNCIL’S HOUSING REGISTER

To apply to the Council’s Housing Register, please follow this link