Problems with a Private Landlord or Agent
Your landlord, or their agent, has legal responsibilities to manage your tenancy fairly and to keep your home up to a decent standard. As a private tenant you also have rights and responsibilities too.
If your landlord or agent doesn’t come up to the standards, get advice straight away. If:
Rights and Responsibilities
You can find out more about private renting rights and responsibilities, and dealing with landlord and agent problems, here:
Shelter website: private renting 
Government website: private renting 
Make a Complaint
If you want to make a complaint about a private landlord or agent, get in touch with them directly.