We would advise that customers needing to make a payment to the council use the telephone payment line for:

The telephone number is 0330 008 1605 .

Energy efficiency

Use this eligibility checker to see if you qualify for free or discounted home upgrades

Helping low income households cover essential costs such as energy, water and food

If you are in debt to your energy supplier, they may be able help you through their hardship funds

Warm hubs

What is a warm hub and how to access them

For advice on changing energy suppliers

Information on support available to make your home more energy efficient

Quick, easy and free ways to help you reduce the amount of energy you use

Other support with bills and managing your money

One-off £150 discount off your electricity bill

GMCA Retrofit Portal