Accessibility Statement
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Street Lighting

Thank you for your report regarding the street lighting column.
Our resources have been effected significantly due to the current climate.
Until further notice we will prioritising emergency repairs.
Thank you for your patience


Our Service Charter for this area is as follows:

The Council is responsible for street lighting to make the Borough a safe and secure place to live.

We will:

  • Inspect or repair faulty street lights within 14 working days (where the problem is not an electrical feed).
  • ENW (Electricity North West) aim to investigate or repair within 36 working days after receiving the fault.
  • Deal with dangerous faults (e.g. leaning columns/exposed electrical wiring) within 4 hours to make them safe

You can help us by:

If you are unhappy

If you have had recent dealings with us and did not receive this level of service or are unhappy with the content of the above statement please let us know by making a complaint online

Contact Information
Contact by Post

Street Lighting
Tame Street Depot
Request this service online!

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