Children's Social Work Teams
- Who are we?
- What happens when we are involved with you?
- Do we always carry out an assessment?
- Who do we want to help?
- What is a child and family Assessment?
- What about confidentiality?
- What standards do the teams work to?
- How can we work with you?
- How to contact the appropriate Children's Social Work Teams
- Complaints, compliments or comments?
Welcome to Children’s Social Work. We realise that your involvement with the service can often come at a difficult time, often when families are experiencing problems. Our staff recognise this and offer support to children, young people and parents in the most sensitive way possible.
We are a professional team of registered social workers who offer support to children and families who are in need of social work support.
Either you, or someone else on your behalf, may contact our children’s multi agency hub to ask for help with some difficulty you are having which affects your child (or children). Professionals in our children’s hub will listen to your problem and where possible offer immediate advice about which agency or service may be able to assist you.
In some cases the children’s hub will decide a social worker needs to support you and will then arrange for a social worker from our children’s area teams to undertake an assessment, so that we can look at what your child needs in more detail. We can then decide, and agree with you, what action should be taken to help support you and your child/ren.
Sometimes the children’s hub will work with you to provide more appropriate support and service and there will be no need to carry out a social work assessment.
Where it is agreed a social worker is needed to support you, we will usually undertake an assessment.
We are here to listen and help as much as possible.
We are a service that is here to support children and their families where children are identified as requiring the support of a social worker. We always seek to offer preventative support to children and their families, in partnership with parents to promote the child’s welfare and ensure parents and where necessary the wider families, are able to meet their children’s needs.
The Children Act 1989 lays a duty on the Local Authority to make enquiries into any allegations concerning children of:
- Physical abuse
- Emotional abuse
- Sexual abuse ,including Child Sexual Exploitation
We work together with children, young people and their families to ensure that we have a complete picture of the problem so that we can offer the right support. We aim to keep families together by providing back-up and support to prevent problems getting too big. We realise everyone has strengths and skills and we will help children, young people and families build on these.
A child and family assessment will always be completed by a social worker. The assessment involves collecting information about your child and your family's strengths and difficulties from various sources. We will ask other professionals such as Teachers, Doctors and Health Visitors for information so that we have a full picture of your situation. We will want to find out more about:
- The developmental needs of the child
- The parenting capacity of the child's carers
- Support that is available to the family including consideration of the family environment.
We believe that every family has strengths and the assessment will look at these as well as the difficulties. We will work with you, involving you in our discussions and in any decisions which need to be made. There will be very few exceptions to this. You will usually be given a copy of your assessment when it is completed.
A child and family assessment takes between 1 - 45 working days to complete.
If it is felt you need support we will agree a plan with you - this will detail clearly how all the agencies involved with you and your child will work with you to help you address any difficulties you may be experiencing.
Sometimes it is necessary to share personal information with other organisations to allow us to work together to provide the best service for you.
We follow strict rules about confidentiality. These tells us about what personal information we can collect and how and when we can share this information with other organisations.
We will usually speak to you and ask your permission to the sharing of necessary personal information as part of our work with you.
The Government sets standards that Children's Social Work has to meet. These include:
- The child and family assessment must be completed within 45 working days.
- You are usually entitled to have a copy of your assessment.
- You will be given clear information about the services which are available as a result of your assessment.
- Children are at the centre of our work, their wishes, views and voice will be heard and will inform our assessment and plan
- Social workers must work in partnership with parents
We want to work in partnership with children, young people and families. Listening to your views is very important. User groups, questionnaires, focus groups are ways of helping us to find out what you want. We will then try to take in to consideration your views when planning services.
Please do not hesitate to contact our Children’s Hub if you are concerned about the welfare of any child or young person. Contact us by phone, fax or minicom. No appointment is necessary.
The quickest way to contact us is to telephone or call into our offices (please see below for details). However, you can use the online form to leave your details and we will contact you.
Denton Centre, Acre Street, Denton M34 2BW 0161 342 4187/4210/4206/4008 Send a Message
Children’s Area Social Work Teams - Ashton, Hyde, Denton & Stalybridge
Acre Street, Denton M34 2BW 0161 342 4465/4215/4155/4466/2693/4139 Send a Message
Looked After Children’s Social Work Team
Acre Street, Denton M34 2BW 0161 342 4202/4128/4082/4037 Send a Message
Fostering and Adoption Social Work Teams
Union Street, Hyde, SK14 1ND 0161 342 4312 / 342 4164 Send a Message
Open: Monday to Wednesday 8.30am - 5.00pm, Thursday 8.30am - 4.30pm, Friday 8.30am - 4.00pm.