Self Service
View Benefits, Council Tax and Business Rates
View your information for Benefits, Council Tax and Business Rates online with the self service system. You can view payments made towards Council Tax and Business Rates accounts, and if you are a landlord you can view information relating to your tenants.
If you wish to make payments to the council, use the Pay It link on the left.
Go to the Self Service System
Change of Circumstances
You can now update your details and inform us of any change to your benefits and income online.
Notifying a change of address does not mean that you are automatically on the Electoral Register at that address. If you have not already registered to vote at your new address, go online at www.gov.uk/register-to-vote
When will my claim be dealt with?
New claims for Council Tax Support and Housing Benefit and change of address applications will be processed in 21 days of receipt where all the necessary information has been provided to enable the assessment to take place.
All other information will take longer to process. The Benefits Service will process all work as quickly as possible however during busy periods this may take up to 45 days. The start of the financial year in March, April and May are usually very busy periods.
If you wish to query the progress of a claim please wait until 45 days has elapsed before contacting the Benefits Service. This will enable us to process as many claims as possible.
Ways you can help
Remember your claim will be processed quicker if you supply all the necessary supporting information required as soon as possible.
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