Support Plan
If your needs assessment finds that you are eligible for care and support, we will work with you to create a Support Plan to help you achieve your goals.Your Support Plan will describe:
- Who is responsible for providing services.
- What they have agreed to do.
- When they will do it.
- Who is responsible for making sure things are going to plan.
- The names of key people and how to contact them.
Services will not always be provided directly from us, sometimes we arrange for private or voluntary agencies to provide services on our behalf.
We will give you a copy of your Support Plan in the language or format of your choice.
Checking your Support Plan
Your Support Plan will be reviewed regularly to make sure it meets your needs.But if you feel your Support Plan is not working, you may ask for a review at any time. We want to know if you are happy with the services we have arranged, and if not, how we can improve the situation.
If you or the person you are caring for has health care needs, we may also recommend that you have input from other health services.
Setting Personal Budgets
As part of the planning process, we will talk to you about a personal budget. This is the amount of money that we have worked out that it will cost to arrange the necessary care and support you need.This includes any amount that we may pay towards those costs. The personal budget helps you decide how much control you want to have over arranging your own care and support, by seeing how much money is available to buy the care you need.
If you choose to manage your own personal budget, this is called a direct payment.