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Multi Agency Request for Service (MARS) – Reporting a Safeguarding Concern in Tameside

 

Online reporting of Safeguarding Concerns

Worried about a child?

If you have any concerns about a child at risk of harm, abuse or neglect, it is important that you report it. Your phone call could help safeguard a child who may be at risk.

If you think a child/young person is in significant and imminent harm and require an immediate response please call 999


The safeguarding functions within the Tameside Children’s Multi-Agency Safeguarding Hub bring together multi-agency resources to provide a quick and robust response to safeguarding children at the front door. Equally Tameside Early Help Services are here to provide help and support to families with lower levels of need. Effective use of this form will aid that process and ensure accurate and timely responses are provided.
 
Service/s from Early Help and the reporting of concerns to the Children’s Complex Safeguarding Hub can be requested using the online form: together multi-agency resources to provide a quick and robust response to safeguarding children at the front door. Effective use of this form will aid that process and ensure accurate and timely responses are provided.

Safeguarding concerns can be reported to the Children’s Complex Safeguarding Hub using the online form:  

The MARS operates between the hours stated.
If you wish to send a referral, please do so between these hours.
The inbox is not manned outside of these hours.
If you need to send a referral out of these times, and the issue is urgent or a child is at risk, then you MUST phone the Emergency Children's Duty Service on 0161 342 2222. you will also need to submit the MARS online.
If you believe a child is at risk of immediate harm you must phone the Police.

It is important that you are aware of and have consulted the Thresholds Guidance prior to the referral being made. 

For further information on Safeguarding please see the Tameside Safeguarding Children's Partnership website.
Please note that if an Online Electronic Referral is sent out of core office hours, then it will be picked up the next working day – if the referral is an emergency, the Out of Hours team must be contacted on the number below.

Tameside Children's Multi-agency Safeguarding Hub should be contacted if you need support or advice on safeguarding children/young people and/or if you believe that a child/young person is at risk of significant harm on:

Monday to Wednesday: 8.30am - 5pm
Thurs: 8.30am - 4.30pm
Fri: 8.30am - 4pm
Telephone Contact Number - 0161 342 4101

Monday to Friday outside of normal hours weekends and public holidays
Telephone Contact Number - 0161 342 2222

If you need advice and support for children, young people and families that have identified needs at Level 1/2 you can ring the: Family Information Service on 0161 342 4260

Please ensure you have obtained informed consent from parents or guardians with parental responsibility. You will need to have a discussion with parents/guardians about your concerns and request consent for a referral to either Children’s Social Care or Early Help.

Please be advised that without consent referrals can only be accepted for children where immediate risk of harm is evident

 
Other useful contact numbers
NSPCC Child Protection helpline – 08008005000 (a free 24 hour service)
Childline – 0800 1111 (a free 24 hour helpline for children)