Debt Advice Service

This specialist service is based within the Council’s Welfare Rights Service. We offer free, independent, and confidential advice, support and assistance with debt problems.

If You Have a County Court Hearing for Mortgage or Rent Arrears

Contact us on 0161 342 3494 and speak with our admin team

Depending on your circumstances, we may be able to help by: 

• Checking you are getting all of the benefits you are entitled to
• Drawing up a financial statement to see what money you can offer to your mortgage provider or landlord
• Representing you at your county court hearing
• Helping you prepare for your hearing if we are unable to represent you
• In some cases, by negotiating a payment plan with your mortgage provider or landlord before your hearing

If you rent your home from a private landlord, and have a county court hearing date, Shelter Manchester can offer advice and support. They can be contacted on 0330 1755121​.

If You Have Mortgage or Rent Arrears But No Date for a County Court Hearing

If you are worried about paying your mortgage or you have rent arrears, but you do not yet have a date for a court hearing, you should fill out our on-line referral form

If you are a Jigsaw Homes tenant, you can also get help with a general debt problems and Welfare Benefits Advice by ringing the Jigsaw Homes   Money Advice Team on 0161 331 2000 or email MoneyAdviceTeamTameside@jigsawhomes.org.uk

If you rent your home from a private landlord, and you are worried about rent arrears, Shelter Manchester can offer advice and support. They can be contacted on 0330 1755121

If You Need More General Debt Advice

You can get help with a general debt problem from Tameside Citizens Advice. You can call them for advice on:
0808 278 7805, Monday - Friday 9am - 1pm,
By email at advice@tamesidecab.org.uk or,
Access WebChat via https://www.citizensadvice.org.uk/
 
If you are a Jigsaw Homes tenant, you can also get help with a general debt problem by ringing the Jigsaw Homes Welfare Rights & Debt Advice team on 0161 331 2000.

National Debtline also provides a wide range of support for people facing debt problems. Further information can be found at https://www.nationaldebtline.org/

How we use your information

 Tameside Metropolitan Borough Council is committed to protecting your privacy when you use our services and works hard to make sure that the information you provide to the Council is used and protected in line with the EU General Data Protection Regulations (GDPR) and UK Data Protection Law.
 
To see our Privacy Notice which shows what information we collect, how we use it and who we share it with please visit our website https://www.tameside.gov.uk/privacypolicy Under each service there is more information about who we may share your information with and why.
 
We have a Data Protection Officer who makes sure we respect your rights and follow the law. If you have any concerns or questions about how we look after your personal information, please contact the Data Protection Officer at information.governance@tameside.gov.uk or by calling 0161 342 8355.